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Public Tickets

jbdevay VIDEO NOT WORKING ON MOBILEClosed   LayerSlider for WordPress   Updated November 29, 2017 at 2:00pm   4 Most recent comment from [deleted]:There are devices where it works and there are devices where it doesn't, due to the same browser/device restrictions. Unfortuantely this field is still very mixed.Regarding starting your video, it doe ... HasanBabu demo template not downloadClosed   LayerSlider for WordPress   Updated November 29, 2017 at 1:37pm   2 Most recent comment from [deleted]:Hello HasanBabu, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with t ... mforlano TransitionsClosed   LayerSlider for WordPress   Updated November 28, 2017 at 10:12pm   13 Most recent comment from [deleted]:Thank you for the feedback, glad the problem is resolved. If you need further assistance please let us know. ranboy99 Version 6.6.4Closed   LayerSlider for WordPress   Updated November 28, 2017 at 8:41pm   4 Most recent comment from [deleted]:Have you also tried changing to a default WordPress theme ? We had several issues with the Bridge theme in the past, so it's likely that your theme is generating the error.I've attached v6.0.6 so you ... Heidi Mitrushi Revert to previous version of layersliderClosed   LayerSlider for WordPress   Updated November 28, 2017 at 8:10pm   11 Most recent comment from [deleted]:Your sliders and settings are stored in the database so they won't be deleted in the process. Dee Sleep Slider Causing Page Scroll Bar to Come and GoClosed   LayerSlider for WordPress   Updated November 28, 2017 at 4:53pm   10 Most recent comment from [deleted]:The problem was related to the Clip slide transition option. That is the only setting we've corrected. jpschwartz Schwartz Redirect last slide to URLClosed   LayerSlider for WordPress   Updated November 28, 2017 at 2:33pm   2 Most recent comment from [deleted]:Hello Jim, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately there i ... rhanielmiel Issues with layer slide via mobileClosed   LayerSlider for WordPress   Updated November 28, 2017 at 12:13pm   7 Most recent comment from [deleted]:Hello Aarti Sharma,Please create a new ticket for your case. lvuillaume Pop Up no scrollClosed   LayerSlider for WordPress   Updated November 28, 2017 at 5:52am   6 Most recent comment from lvuillaume:Dear Attila,Thank you for the info. We will then await future release. Appreciate your support. Best, creativeinflux Issue on Mac Safari and ChromeClosed   LayerSlider for jQuery   Updated November 27, 2017 at 10:09pm   7 Most recent comment from [deleted]:Sorry for the delayed responses, we are experiencing heavy traffic due to Envato's Cyber Monday sale that we were part of. We have checked on it again, but it looked fine for us in both Chrome and S ... jkezietx ACTIVATIONClosed   LayerSlider for WordPress   Updated November 27, 2017 at 7:37pm   2 Most recent comment from [deleted]:Hello jkezietx, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... Yasin Akbulut Layer dont runClosed   LayerSlider for WordPress   Updated November 27, 2017 at 7:21pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Cody ls-hide-desktop, ls-hide-tablet, ls-hide-mobile not working!Closed   LayerSlider for jQuery   Updated November 26, 2017 at 9:50am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. csimack question about using images from another websiteClosed   LayerSlider for WordPress   Updated November 25, 2017 at 10:24pm   4 Most recent comment from [deleted]:Hello csimack, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ckwellington TransitionClosed   LayerSlider for WordPress   Updated November 25, 2017 at 5:47pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.