Public Tickets
jshughes2013
I want to make an area of a background image clickableClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:09am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The slide background ...
jshughes2013
I am seeing error messagesClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:06am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately some ...
pfroeser
payload errorClosed
LayerSlider for WordPress
Updated December 18, 2017 at 4:14pm
6
Most recent comment from [deleted]:Thank you for the feedback. The required server settings seem to be fine. Could you please try to look for any incompatibility problem on your installation that could cause this ? You can do that by ...
chrisfah
Speedup large sliderClosed
LayerSlider for WordPress
Updated December 18, 2017 at 8:47am
3
Most recent comment from chrisfah:Great! Works perfect now.Thanx and best regards,Christian
chrisfah
deleting revisionsClosed
LayerSlider for WordPress
Updated December 18, 2017 at 12:08am
2
Most recent comment from [deleted]:Hello Christian,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You cannot delete ...
ectic
text editingClosed
LayerSlider for WordPress
Updated December 18, 2017 at 12:06am
4
Most recent comment from [deleted]:The text alignment problem is most likely related to how you set up your text layers. You shouldn't use HTML code in this case, nested HTML content in a layer might not always work as intended, and i ...
RobertoSites
SOS mobile broswers load after sliderClosed
LayerSlider for WordPress
Updated December 17, 2017 at 6:49pm
8
Most recent comment from George K:Could you, please add this meta element into your site's section of the page source code?I'm sorry but I'm trying to find a solution, but I couldn't reproduce this issue in local environment.
Deralict
Parallax now "stuttering"...Closed
LayerSlider for WordPress
Updated December 17, 2017 at 6:15pm
10
Most recent comment from George K:Yes of course. I can send 6.6.4 or any previous version to you via email if you need.
ectic
Slider arrows and dotsClosed
LayerSlider for WordPress
Updated December 17, 2017 at 12:39pm
2
Most recent comment from [deleted]:Hello Ectic,
The navigation arrows, buttons and thumbnails can all be controlled in the Slider Settings -> Navigation Area and Thumbnail Navigation tabs.However to edit, relocate or create new navig ...
ectic
slider in responsive mode not workingClosed
LayerSlider for WordPress
Updated December 17, 2017 at 12:34pm
6
Most recent comment from [deleted]:We have checked your site and sliders on additional devices (including Galaxy 6), but the load times were fine on all of them. The slideshows started (almost) immediately when the sliders were scroll ...
Steve
unable to update to 65Closed
LayerSlider for WordPress
Updated December 17, 2017 at 12:11pm
3
Most recent comment from Steve:please close ticket....thx
alisundheim
LayerSlider Functionality not Transitioning Correctly on ChromeClosed
LayerSlider for WordPress
Updated December 16, 2017 at 9:06am
2
Most recent comment from [deleted]:Hello alisundheim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checke ...
Mathias Henking
Slider configuration is emptyClosed
LayerSlider for WordPress
Updated December 15, 2017 at 5:25pm
2
Most recent comment from [deleted]:Hello Mathias,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue ...
istrienreise
we can`t activate Purchase CodeClosed
LayerSlider for jQuery
Updated December 15, 2017 at 12:01pm
2
Most recent comment from [deleted]:Dear istrienreise,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.This is the jQu ...
breviter
download template from template storeClosed
LayerSlider for WordPress
Updated December 15, 2017 at 11:59am
6
Most recent comment from [deleted]:That is the problem then. The PHP ZipArchive extension is needed to use the Template Store. As this is a server related setting, your hosting provider can install it for you. Please contact with your ...