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Public Tickets

toddtowsley system statusClosed   LayerSlider for WordPress   Updated November 23, 2017 at 5:16pm   2 Most recent comment from [deleted]:Hello toddtowsley, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The plugin usua ... simosakhe layersliderClosed   LayerSlider for WordPress   Updated November 23, 2017 at 4:53pm   4 Most recent comment from [deleted]:We're sorry, but we do not take customization jobs at the moment. I've provided you with the available inserting methods of the plugin in the previous response. By choosing one of the methods and fol ... Perrorist Slide titleClosed   LayerSlider for WordPress   Updated November 22, 2017 at 8:46pm   10 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Maximiano Martín García LayerSlider popup keeps showing upClosed   LayerSlider for WordPress   Updated November 22, 2017 at 3:23pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. mitrostudios_com LayerSlider Google Chrome issueClosed   LayerSlider for WordPress   Updated November 22, 2017 at 1:33pm   2 Most recent comment from [deleted]:Hello mitrostudios_com, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. rodelius Letter spacingClosed   LayerSlider for WordPress   Updated November 22, 2017 at 1:32pm   2 Most recent comment from [deleted]:Hello rodelius, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is m ... Ismaël Rodriguez JqueryClosed   LayerSlider for WordPress   Updated November 22, 2017 at 1:29pm   2 Most recent comment from [deleted]:Hello Ismaël, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is mo ... Alejandro Activation bugClosed   LayerSlider for WordPress   Updated November 22, 2017 at 10:35am   4 Most recent comment from [deleted]:Hello Cavente, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... John Evans Product ActivationClosed   LayerSlider for WordPress   Updated November 22, 2017 at 10:31am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. mary feuer settings "unsaving" after being savedClosed   LayerSlider for WordPress   Updated November 22, 2017 at 10:30am   4 Most recent comment from [deleted]:I see. Thank you for the feedback. We still believe that this is most likely a server configuration issue. Since you've ruled out incompatibilities with 3rd party items on your installation, this cann ... sLsM Words Appear Correctly in Preview OnlyClosed   LayerSlider for WordPress   Updated November 21, 2017 at 10:59pm   8 Most recent comment from [deleted]:Thank you. We've logged in with the provided credentials and it accepted the user, but even after logging in, we cannot seem to have access to the back-end. We land on a coming soon page that says "We ... mary feuer Slider doesn't playClosed   LayerSlider for WordPress   Updated November 21, 2017 at 10:09pm   12 Most recent comment from mary feuer:Got it, thank you!  mary feuer Failure to save despite hitting the "save" buttonClosed   LayerSlider for WordPress   Updated November 21, 2017 at 8:40pm   3 Most recent comment from mary feuer:I checked it, and there was initially a message about a caching plugin that I have installed but not activated. i deleted it, but the problem persists.  aldoutc Not working when activeClosed   LayerSlider for WordPress   Updated November 21, 2017 at 4:58pm   2 Most recent comment from [deleted]:Hello aldoutc, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... dirk Transitions - "Enabled" Slider not workingClosed   LayerSlider for WordPress   Updated November 21, 2017 at 3:19pm   2 Most recent comment from [deleted]:Hello Dirk, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.This shouldn't happen ...