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Public Tickets

dennyno COLOUR DOTS END TRANSITIONSClosed   LayerSlider for WordPress   Updated June 14, 2018 at 3:24pm   2 Most recent comment from [deleted]:Hello dennyno, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry but it' ... Word2Art Popup triggered by button only working intermittently and not on iPadClosed   LayerSlider for WordPress   Updated June 20, 2018 at 12:46pm   5 Most recent comment from [deleted]:Sorry for the delayed response. We've investigated this thoroughly to locate the origin of this error. But after hours of testing on multiple devices we were still not able to recreate this problem o ... jpeterson4565 Innacurate results for Right side marginsClosed   LayerSlider for WordPress   Updated June 14, 2018 at 5:09pm   5 Most recent comment from [deleted]:The important thing is to not position them in pixels if you want to place them on the right, but instead use 100% left. And after that you can move the layer away from the right side by adding a rig ... Alexander Video SupportClosed   LayerSlider for WordPress   Updated June 14, 2018 at 5:07pm   5 Most recent comment from [deleted]:We've checked on it and you do use the video as slide background. As mentioned, videos added as  slide backgrounds will always be looped no matter what. You will need to disable that option and only ... garysamuels TransitionsClosed   LayerSlider for WordPress   Updated June 13, 2018 at 10:23pm   2 Most recent comment from [deleted]:Hello garysamuels, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The slide trans ... AndrewParle Text not responsive on layer sliderClosed   LayerSlider for WordPress   Updated June 12, 2018 at 5:16pm   6 Most recent comment from [deleted]:I have checked your site again using both an iOS and Android device on Chrome and Safari, but for me the slider and the text inside it are still responsive. Please see attached screenshots.In case yo ... xsmael Failure to save when I add a layerClosed   LayerSlider for WordPress   Updated June 12, 2018 at 5:02pm   4 Most recent comment from [deleted]:It is most likely because a 3rd party item is interfering with the slider, generating this error. Were you able to locate which one is causing this exactly, when disabling them ? Once you find the cul ... Non Jenkins When I duplicate a slider, how do I give it a new name instead of 'Slider copy'Closed   LayerSlider for WordPress   Updated June 12, 2018 at 4:56pm   2 Most recent comment from [deleted]:Hello Non, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can edit the name o ... Kyle O'Connor Layer slider popupsClosed   LayerSlider for WordPress   Updated June 12, 2018 at 4:55pm   2 Most recent comment from [deleted]:Hello Kyle O'Connor, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe tha ... Paul Wagstaff Exporting SliderClosed   LayerSlider for WordPress   Updated June 12, 2018 at 4:51pm   2 Most recent comment from [deleted]:Hello Avery Frosland, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems w ... P_001 mobile version not displayingClosed   LayerSlider for WordPress   Updated June 12, 2018 at 4:50pm   2 Most recent comment from [deleted]:Hello P_001, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked your ... lekos21 Dynamic Post slider bugClosed   LayerSlider for WordPress   Updated June 11, 2018 at 10:15am   2 Most recent comment from [deleted]:Hello lekos21, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I believe that yo ... natureofcreativity where to activate with the purchase codeClosed   LayerSlider for WordPress   Updated June 11, 2018 at 10:05am   2 Most recent comment from [deleted]:Hello natureofcreativity, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ... snowdonia2495 slide show only shows images onceClosed   LayerSlider for WordPress   Updated June 10, 2018 at 11:42am   2 Most recent comment from [deleted]:Hello Mark Handford, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have chec ... gambuzino LayerSlider stop workingClosed   LayerSlider for WordPress   Updated June 10, 2018 at 11:40am   2 Most recent comment from [deleted]:Hello gambuzino, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The reason for ...