Public Tickets
carsonikey
Extra white space above and below slider.Closed
LayerSlider for WordPress
Updated September 17, 2018 at 8:13pm
4
Most recent comment from [deleted]:That is very stange. Elements with "vc" in them are referring to Visual Composer usually. Do you not use WPBakery products either ? It's their item, but they might have renamed it.
In any case, you w ...
Indien-Haus
Different previewClosed
LayerSlider for WordPress
Updated September 17, 2018 at 8:23pm
7
Most recent comment from [deleted]:We've looked around and the problem seemed to be that, there were two different line-height values used for the two white text layers. We've removed the line-heights and it seems to be okay now. Let ...
Saranya
code not working it says its already active on another pageClosed
LayerSlider for WordPress
Updated September 17, 2018 at 11:35am
2
Most recent comment from [deleted]:Hello Saranya,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched ...
jasonj_slicedbreadgames
Globally saving layers with same nameClosed
LayerSlider for WordPress
Updated September 17, 2018 at 11:33am
2
Most recent comment from [deleted]:Hello jasonj_slicedbreadgames,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unf ...
Pedro
Video is not playing on ChromeClosed
LayerSlider for WordPress
Updated September 17, 2018 at 11:28am
7
Most recent comment from [deleted]:Unfortunately there is no ETA available yet. We will release it as soon as it's ready.
jrcscarrillo
Check code examplesClosed
LayerSlider for jQuery
Updated September 14, 2018 at 1:46pm
2
Most recent comment from [deleted]:Hello jrcscarrillo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can find t ...
diegolo61
Slide buttons colorClosed
LayerSlider for WordPress
Updated September 14, 2018 at 1:25pm
2
Most recent comment from [deleted]:Hello diegolo61,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately a ...
magicjim2
index slider and dropdownClosed
LayerSlider for jQuery
Updated September 18, 2018 at 1:18pm
5
Most recent comment from [deleted]:Thank you for your patience. We've checked on this and the problem seems to be originated from the menu. It is configured in a way where the dropdown part of the menu is dissappearing if the mouse hov ...
dhart77
Slider not responsive in SafariClosed
LayerSlider for WordPress
Updated September 14, 2018 at 1:16pm
2
Most recent comment from [deleted]:Hello dhart77,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked yo ...
hallea17
Layer Slider FreezingClosed
LayerSlider for WordPress
Updated September 13, 2018 at 2:19pm
6
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
cliphinge_admin
HTTP error "Not Found" within plugin when saving work.Closed
LayerSlider for WordPress
Updated September 13, 2018 at 11:45am
21
Most recent comment from [deleted]:Thank you again for the feedback! We're glad that the issue is resolved now!
Bas Mulder
Broken Images Every dayClosed
LayerSlider for WordPress
Updated September 13, 2018 at 11:42am
2
Most recent comment from [deleted]:Hello Bas Mulder,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from you ...
LakeSuperiorCollege
black bars on either side of the sliderClosed
LayerSlider for WordPress
Updated September 13, 2018 at 11:15am
2
Most recent comment from [deleted]:Hello LakeSuperiorCollege,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ...
LakeSuperiorCollege
video not displaying in chromeClosed
LayerSlider for WordPress
Updated September 13, 2018 at 10:26am
4
Most recent comment from [deleted]:One of our users reported a possible workaround, but it does not seem to be working for every method and video unfortunately. You could give it a try nonetheless:" you need to add muted tag to the ...
Stefan
Support Ticket - change to publicClosed
LayerSlider for WordPress
Updated September 13, 2018 at 10:08am
2
Most recent comment from [deleted]:Hello Stefan,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Once a ticket has be ...