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Public Tickets

carsonikey Extra white space above and below slider.Closed   LayerSlider for WordPress   Updated September 17, 2018 at 8:13pm   4 Most recent comment from [deleted]:That is very stange. Elements with "vc" in them are referring to Visual Composer usually. Do you not use WPBakery products either ? It's their item, but they might have renamed it. In any case, you w ... Indien-Haus Different previewClosed   LayerSlider for WordPress   Updated September 17, 2018 at 8:23pm   7 Most recent comment from [deleted]:We've looked around and the problem seemed to be that, there were two different line-height values used for the two white text layers. We've removed the line-heights and it seems to be okay now. Let ... Saranya code not working it says its already active on another pageClosed   LayerSlider for WordPress   Updated September 17, 2018 at 11:35am   2 Most recent comment from [deleted]:Hello Saranya, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... jasonj_slicedbreadgames Globally saving layers with same nameClosed   LayerSlider for WordPress   Updated September 17, 2018 at 11:33am   2 Most recent comment from [deleted]:Hello jasonj_slicedbreadgames, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unf ... Pedro Video is not playing on ChromeClosed   LayerSlider for WordPress   Updated September 17, 2018 at 11:28am   7 Most recent comment from [deleted]:Unfortunately there is no ETA available yet. We will release it as soon as it's ready. jrcscarrillo Check code examplesClosed   LayerSlider for jQuery   Updated September 14, 2018 at 1:46pm   2 Most recent comment from [deleted]:Hello jrcscarrillo, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can find t ... diegolo61 Slide buttons colorClosed   LayerSlider for WordPress   Updated September 14, 2018 at 1:25pm   2 Most recent comment from [deleted]:Hello diegolo61, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately a ... magicjim2 index slider and dropdownClosed   LayerSlider for jQuery   Updated September 18, 2018 at 1:18pm   5 Most recent comment from [deleted]:Thank you for your patience. We've checked on this and the problem seems to be originated from the menu. It is configured in a way where the dropdown part of the menu is dissappearing if the mouse hov ... dhart77 Slider not responsive in SafariClosed   LayerSlider for WordPress   Updated September 14, 2018 at 1:16pm   2 Most recent comment from [deleted]:Hello dhart77, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked yo ... hallea17 Layer Slider FreezingClosed   LayerSlider for WordPress   Updated September 13, 2018 at 2:19pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. cliphinge_admin HTTP error "Not Found" within plugin when saving work.Closed   LayerSlider for WordPress   Updated September 13, 2018 at 11:45am   21 Most recent comment from [deleted]:Thank you again for the feedback! We're glad that the issue is resolved now! Bas Mulder Broken Images Every dayClosed   LayerSlider for WordPress   Updated September 13, 2018 at 11:42am   2 Most recent comment from [deleted]:Hello Bas Mulder, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from you ... LakeSuperiorCollege black bars on either side of the sliderClosed   LayerSlider for WordPress   Updated September 13, 2018 at 11:15am   2 Most recent comment from [deleted]:Hello LakeSuperiorCollege, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ... LakeSuperiorCollege video not displaying in chromeClosed   LayerSlider for WordPress   Updated September 13, 2018 at 10:26am   4 Most recent comment from [deleted]:One of our users reported a possible workaround, but it does not seem to be working for every method and video unfortunately. You could give it a try nonetheless:"   you need to add muted tag to the ... Stefan Support Ticket - change to publicClosed   LayerSlider for WordPress   Updated September 13, 2018 at 10:08am   2 Most recent comment from [deleted]:Hello Stefan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Once a ticket has be ...