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Public Tickets

Stefan <hr> on layerslider?Closed   LayerSlider for jQuery   Updated June 26, 2018 at 12:42pm   2 Most recent comment from [deleted]:Hello Stefan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you please sho ... designoffice2 Videos don't work in chromeClosed   LayerSlider for WordPress   Updated June 26, 2018 at 12:20pm   4 Most recent comment from [deleted]:We've checked your slider on an iPhone both in Safari and Chrome and it works. What they might have noticed is that the video does not autoplay on most mobiles. Unfortunately the video displays are ... JoshuaOtuonye My LayerSlider activation is NOT working. Why is this so?Closed   LayerSlider for WordPress   Updated June 26, 2018 at 11:04am   13 Most recent comment from [deleted]:We've investigated this further in your admin and there is a HTTP 400 Bad Request error happening during activation. This is a web server (nginx) configuration issue, related to your host. Most lik ... Lars Göran Blom Custom Navigation ButtonsClosed   LayerSlider for WordPress   Updated June 25, 2018 at 2:20pm   2 Most recent comment from [deleted]:Hello Lars Göran Blom, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortun ... Steve Guluk LayerSlider Pop UpsClosed   LayerSlider for WordPress   Updated June 24, 2018 at 8:34pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. brettrachford Origami PopupClosed   LayerSlider for WordPress   Updated June 23, 2018 at 7:55pm   6 Most recent comment from brettrachford:Thank you for determining the issue. While awaiting your response, I attempted to trigger the premium  'Video Slider' in a popup, but it will not load either. Hopefully the origami/popup 'fix' res ... Anthony Hampton Purchase Code ValidationClosed   LayerSlider for WordPress   Updated June 23, 2018 at 6:12pm   6 Most recent comment from [deleted]:I've reset your license manually in our database. You should be able to use it again now. Anita Gomes Mon Layers slider disfonctionne sur mon siteClosed   LayerSlider for WordPress   Updated June 23, 2018 at 6:11pm   4 Most recent comment from [deleted]:There is no issue like this present in the plugin, LayerSlider does not 'destabilize' your site, the problem you are experiencing is most likely related to something else. Where can we check on this ... Meganthegoose cannot get Wordpress to activate the sliderClosed   LayerSlider for WordPress   Updated June 22, 2018 at 10:34am   2 Most recent comment from [deleted]:Hello Meganthegoose, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Brittvs15 ResponsivenessClosed   LayerSlider for WordPress   Updated June 21, 2018 at 2:31pm   5 Most recent comment from [deleted]:No problem! I've replied to the other ticket again. Let's keep the conversation there then. mdnoll Responsiveness to width adjustment in different viewportsClosed   LayerSlider for jQuery   Updated June 20, 2018 at 12:53pm   2 Most recent comment from [deleted]:Hello mdnoll, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately I'm ... Will Heath access to slider from site/edit pageClosed   LayerSlider for WordPress   Updated June 20, 2018 at 11:27am   2 Most recent comment from [deleted]:Hello Will Heath, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorry, but i ... Joe Navas PHP ErrorsClosed   LayerSlider for WordPress   Updated June 20, 2018 at 11:24am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. paliagapino the import of a slider does not workClosed   LayerSlider for WordPress   Updated June 19, 2018 at 2:09pm   14 Most recent comment from [deleted]:In that case, the zip file already becomes corrupted during the export process. Most likely a 3rd party item is interfering with it during the export, causing this issue.Please temporary switch to a ... Stefan Table on SlideClosed   LayerSlider for jQuery   Updated June 19, 2018 at 10:29am   2 Most recent comment from [deleted]:Hello Stefan, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.