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Public Tickets

magicjim2 index slider and dropdownClosed   LayerSlider for jQuery   Updated September 18, 2018 at 1:18pm   5 Most recent comment from [deleted]:Thank you for your patience. We've checked on this and the problem seems to be originated from the menu. It is configured in a way where the dropdown part of the menu is dissappearing if the mouse hov ... dhart77 Slider not responsive in SafariClosed   LayerSlider for WordPress   Updated September 14, 2018 at 1:16pm   2 Most recent comment from [deleted]:Hello dhart77, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked yo ... hallea17 Layer Slider FreezingClosed   LayerSlider for WordPress   Updated September 13, 2018 at 2:19pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. cliphinge_admin HTTP error "Not Found" within plugin when saving work.Closed   LayerSlider for WordPress   Updated September 13, 2018 at 11:45am   21 Most recent comment from [deleted]:Thank you again for the feedback! We're glad that the issue is resolved now! Bas Mulder Broken Images Every dayClosed   LayerSlider for WordPress   Updated September 13, 2018 at 11:42am   2 Most recent comment from [deleted]:Hello Bas Mulder, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from you ... LakeSuperiorCollege black bars on either side of the sliderClosed   LayerSlider for WordPress   Updated September 13, 2018 at 11:15am   2 Most recent comment from [deleted]:Hello LakeSuperiorCollege, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ... LakeSuperiorCollege video not displaying in chromeClosed   LayerSlider for WordPress   Updated September 13, 2018 at 10:26am   4 Most recent comment from [deleted]:One of our users reported a possible workaround, but it does not seem to be working for every method and video unfortunately. You could give it a try nonetheless:"   you need to add muted tag to the ... Stefan Support Ticket - change to publicClosed   LayerSlider for WordPress   Updated September 13, 2018 at 10:08am   2 Most recent comment from [deleted]:Hello Stefan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Once a ticket has be ... LakeSuperiorCollege video not displaying on mobileClosed   LayerSlider for WordPress   Updated September 12, 2018 at 10:36am   2 Most recent comment from [deleted]:Hello LakeSuperiorCollege,I've replied to your other ticket regarding the same case. Summerboyz Video doesn't works on chromeClosed   LayerSlider for WordPress   Updated September 12, 2018 at 10:33am   22 Most recent comment from [deleted]:Unfortunately you cannot change the slider's content based on browser type. I've talked to the dev team and they said they are finishing up soon with the update. It should not take too long now.Than ... Nitin Not activatedClosed   LayerSlider for WordPress   Updated September 12, 2018 at 10:26am   2 Most recent comment from [deleted]:Hello Nitin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've checked and yo ... cgervase Error in activationClosed   LayerSlider for WordPress   Updated September 12, 2018 at 10:19am   5 Most recent comment from [deleted]:Thank you for your feedback. I've checked and the slider on your homepage does not have any image layers added, and it has no slide background image either. That is why no image is showing up. Could y ... deric06 licenseClosed   LayerSlider for WordPress   Updated September 11, 2018 at 9:48am   2 Most recent comment from [deleted]:Hello Elaine, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ... Camilo on hover css from gray to colorClosed   LayerSlider for WordPress   Updated September 11, 2018 at 9:46am   2 Most recent comment from [deleted]:Hello Camilo, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider provides ... lumspa Alignment issueClosed   LayerSlider for WordPress   Updated September 10, 2018 at 6:41pm   6 Most recent comment from [deleted]:Thank you for the feedback and reaching out to us. I'll forward this to the dev team so they can have a look.