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Public Tickets

yzidell popup slider not wrkingClosed   LayerSlider for jQuery   Updated July 2, 2018 at 11:38am   2 Most recent comment from [deleted]:Hello yzidell, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked your s ... robbcapp Layer Dark OverlayClosed   LayerSlider for WordPress   Updated July 3, 2018 at 11:04am   5 Most recent comment from [deleted]:Thank you for your patience. In the https://essilor-r0zblibv3lxldzfp7k.netdna-ssl.com/wp-content/themes/success/css/commercegurus.css  file, on line 6047, there is a reference to the body .ls-laye ... KunaCustoms features /product images and library media now not visableClosed   LayerSlider for WordPress   Updated June 28, 2018 at 12:27pm   4 Most recent comment from [deleted]:If you are unable to view the images in the library, then there is something wrong with them most likely. Please try to check whether they are still accessible and that their image paths are still c ... yzidell upgrade from version 5Closed   LayerSlider for jQuery   Updated July 3, 2018 at 11:09am   6 Most recent comment from [deleted]:Did you solve this in the meantime ? The dev team checked your site and the popup seems to be working currently. Also, please note that you have to load the popup plugin for the popup to work. There a ... brentswain Removed slider keeps workingClosed   LayerSlider for WordPress   Updated June 28, 2018 at 12:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. aph100 Pop Up SliderClosed   LayerSlider for WordPress   Updated June 28, 2018 at 11:58am   4 Most recent comment from [deleted]:Thank you. You can smoothen up the popup launch animation with the options located in the Slider Settings -> Popup -> Modal Options tab. You can set it to slower/faster, change the delay/duration or ... lucasKlaas LayersliderClosed   LayerSlider for WordPress   Updated June 27, 2018 at 11:58am   2 Most recent comment from [deleted]:Hello lucasKlaas, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I wouldn't recom ... Lara post content exerpts not showingClosed   LayerSlider for WordPress   Updated June 26, 2018 at 12:54pm   4 Most recent comment from [deleted]:I've checked it again and the two text blocks are showing up for me on the front-end as well. Please see attached screenshot. I believe you might be looking at a cached version of the site, or some ca ... Stefan <hr> on layerslider?Closed   LayerSlider for jQuery   Updated June 26, 2018 at 12:42pm   2 Most recent comment from [deleted]:Hello Stefan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you please sho ... designoffice2 Videos don't work in chromeClosed   LayerSlider for WordPress   Updated June 26, 2018 at 12:20pm   4 Most recent comment from [deleted]:We've checked your slider on an iPhone both in Safari and Chrome and it works. What they might have noticed is that the video does not autoplay on most mobiles. Unfortunately the video displays are ... JoshuaOtuonye My LayerSlider activation is NOT working. Why is this so?Closed   LayerSlider for WordPress   Updated June 26, 2018 at 11:04am   13 Most recent comment from [deleted]:We've investigated this further in your admin and there is a HTTP 400 Bad Request error happening during activation. This is a web server (nginx) configuration issue, related to your host. Most lik ... Lars Göran Blom Custom Navigation ButtonsClosed   LayerSlider for WordPress   Updated June 25, 2018 at 2:20pm   2 Most recent comment from [deleted]:Hello Lars Göran Blom, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortun ... Steve Guluk LayerSlider Pop UpsClosed   LayerSlider for WordPress   Updated June 24, 2018 at 8:34pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. brettrachford Origami PopupClosed   LayerSlider for WordPress   Updated June 23, 2018 at 7:55pm   6 Most recent comment from brettrachford:Thank you for determining the issue. While awaiting your response, I attempted to trigger the premium  'Video Slider' in a popup, but it will not load either. Hopefully the origami/popup 'fix' res ... Anthony Hampton Purchase Code ValidationClosed   LayerSlider for WordPress   Updated June 23, 2018 at 6:12pm   6 Most recent comment from [deleted]:I've reset your license manually in our database. You should be able to use it again now.