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Public Tickets

Clintizzle Layerslider on mobile sitesClosed   LayerSlider for WordPress   Updated September 29, 2018 at 12:20pm   2 Most recent comment from [deleted]:Hello Clintizzle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Those blank spac ... cwestm22 working with bootstrapClosed   LayerSlider for jQuery   Updated September 27, 2018 at 7:15pm   4 Most recent comment from [deleted]:Thank you for the explanation, but as I've mentioned we would need to see how you tried to set it up. LayerSlider is capable of doing this, but we cannot tell what's the problem without seeing what yo ... patrickouwerkerk Layerslider not working with wordpress 4.9.8. and Avada ThemeClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:45pm   4 Most recent comment from [deleted]:Could you please set up a test page where you can leave the problematic slider, so we can investigate it ? We would need to see the problem live to be able to troubleshoot it. Also, do you only experi ... oliviervbs updatingClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:27pm   2 Most recent comment from [deleted]:Hello oliviervbs, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Your sliders wil ... Crael Transition issueClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:12pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. We indeed had some issues with the jetpack plugin in the past, especially with its photon module. You could try to only disable that to se ... glorychen Drop down menu appears behind slides and is not accessibleClosed   LayerSlider for WordPress   Updated September 26, 2018 at 5:10pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. josephbrundige Play by scrollClosed   LayerSlider for WordPress   Updated September 26, 2018 at 4:47pm   3 Most recent comment from josephbrundige:Thank you for the reply. It turns out my client doesn't like the play by scroll feature anyway, so I am all set for now. thank you German links problems on iphoneClosed   LayerSlider for WordPress   Updated September 26, 2018 at 3:37pm   5 Most recent comment from [deleted]:Were you able to set up the temporary WP login for us ? We did not receive any login information so far. Roger_Jolicoeur Prevent LayerSlider from starting before page load completesClosed   LayerSlider for WordPress   Updated September 26, 2018 at 12:05pm   2 Most recent comment from [deleted]:Hello Roger_Jolicoeur, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... jmguridi Error on purchasse processClosed   LayerSlider for jQuery   Updated September 26, 2018 at 8:01am   5 Most recent comment from [deleted]:Scratch that. We've just received it and accepted it. Please note, it usually takes 3-5 business days for the transition to complete. lokibjensen Updated and now all slides are middingClosed   LayerSlider for WordPress   Updated September 25, 2018 at 5:09pm   3 Most recent comment from [deleted]:Hello lokibjensen, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. mary feuer autoplay inconsistentClosed   LayerSlider for WordPress   Updated September 24, 2018 at 11:06pm   1 Most recent comment from mary feuer:I have a slider page on which I am using layers to deploy two different separate  pop-up sliders that each contain videos.  One contains a single video, the other has two.  About 1/3 of the time, ... mary feuer Size Limit?Closed   LayerSlider for WordPress   Updated September 24, 2018 at 2:19pm   4 Most recent comment from [deleted]:In case the System Status is all green, we cannot really tell much else from our end unfortunately, as we do not have the necessary tools to check your server logs or settings, not even with a WP logi ... mary feuer RevisionsClosed   LayerSlider for WordPress   Updated September 23, 2018 at 2:45pm   3 Most recent comment from mary feuer:Attila, That may explain why many are missing, because during the period of several months when I was not working on this slider, I did deauthorize it and use that install elsewhere (I have 3 instal ... Craig Continuous scrolling backgroundClosed   LayerSlider for WordPress   Updated September 23, 2018 at 1:15pm   2 Most recent comment from [deleted]:Hello Craig, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately there ...