Okay
  Public Ticket #1708888
Layer Slider Freezing
Closed

Comments

  • hallea17 started the conversation

    When i try to navigate backwards on the slider it freezes and doesn't allow navigation at all until the page is refreshed. 

  • [deleted] replied

    Hello hallea17,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There seems to be a conflict on that page that is preventing the slider from working properly. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. Let us know if they worked.

  • hallea17 replied

    Thanks for the reply, but I made those changes and it doesn't seem to have fixed the problem. 

  • [deleted] replied

    Thank you for the feedback. In that case could you please set up a temporary WP login for us so we can check on the admin and settings ?

  • hallea17 replied

    Hi thanks for your help. I managed to fix the issue by deactivating some of my other plugins on my wordpress site, it was possibly my 'No Right Click Images Plugin' that was causing the issues. 

    Cheers.

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.