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Public Tickets

jenny hover on imageClosed   LayerSlider for WordPress   Updated August 13, 2018 at 5:05pm   3 Most recent comment from [deleted]:Hello jenny, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. David Butler Activation...Closed   LayerSlider for WordPress   Updated August 13, 2018 at 5:39pm   12 Most recent comment from [deleted]:We've looked into this, and the AJAX request  which is responsible for the activation returns immediately with a null ("0"). This means that WordPress cannot find the function paired with this requ ... muhagirat Work problemClosed   LayerSlider for WordPress   Updated August 10, 2018 at 4:22pm   2 Most recent comment from [deleted]:Hello muhagirat, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The "Internal s ... JeffBianchi Timeline functionalityClosed   LayerSlider for WordPress   Updated August 10, 2018 at 4:07pm   6 Most recent comment from [deleted]:Unfortunately we do not have any contact like this for you at the moment. CSoliday Youtube video - no soundClosed   LayerSlider for WordPress   Updated August 9, 2018 at 9:14am   9 Most recent comment from [deleted]:Did you add the video as slide background by any chance ? Background videos are muted and stripped of controls by default.If not, please show us a test page where we can check on this. Paul Kirill Text Layer Not Visible on second loopClosed   LayerSlider for WordPress   Updated August 13, 2018 at 6:12pm   3 Most recent comment from [deleted]:Thank you for your patience. The reason for this behavior is that the slideshow cannot handle two animations for the same element at the same time. Those layers should disappear and appear at the sam ... Jennifer Pack Slider layer resizing in a strange way, How to do Custom CSSClosed   LayerSlider for WordPress   Updated August 13, 2018 at 6:46pm   7 Most recent comment from [deleted]:Thank you for your patience. As I can see you did not create a separate layer for tablets with the device specific layers feature, so I'm not sure what should I check in the admin. As mentioned, that ... Suzann Popup Layerslider not workingClosed   LayerSlider for WordPress   Updated August 7, 2018 at 3:39pm   2 Most recent comment from [deleted]:Hello Suzann, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The selector should ... designoffice2 Using images for navigationClosed   LayerSlider for WordPress   Updated August 6, 2018 at 10:25am   6 Most recent comment from [deleted]:Thank you for the feedback. The problem seems to be that the images in the slider are being resized to a very small size. For example: https://web.designoffice.co.uk/wp-content/uploads/2018/07/alan_ ... Derrick Slide layout problemsClosed   LayerSlider for WordPress   Updated August 6, 2018 at 10:01am   4 Most recent comment from [deleted]:I'm sorry, but I'm not exactly sure what is the problem you are facing currently, or what do you mean by "stable image". As mentioned, the slider is fullscreen now, if you would like to lower its heig ... marcusreif LayerSlider isn't showing the sliders after moving to SSLClosed   LayerSlider for WordPress   Updated August 5, 2018 at 2:21pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jean-Francois problemClosed   LayerSlider for WordPress   Updated August 5, 2018 at 1:37pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. don Background video does not play on mobile phonesClosed   LayerSlider for WordPress   Updated August 3, 2018 at 11:32am   2 Most recent comment from [deleted]:Hello don, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately the vid ... KunaCustoms auto updateClosed   LayerSlider for WordPress   Updated August 1, 2018 at 6:55pm   8 Most recent comment from [deleted]:If you need further assistance please let us know. Kinga0001 Error on Layerslider with php 7.1Closed   LayerSlider for WordPress   Updated July 31, 2018 at 5:45pm   4 Most recent comment from [deleted]:LayerSlider fully supports PHP 7.x versions, there shouldn't be any issue with them. We tested, but we couldn't reproduce this error on our end.Judging from the error message, we believe that it mig ...