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Public Tickets

Christian Andersson Mouse over (cursor change)Closed   LayerSlider for WordPress   Updated August 24, 2018 at 11:34am   6 Most recent comment from [deleted]:Dear LXBPM001,Please open a new ticket for your case. hsapredsjednik ImportingClosed   LayerSlider for WordPress   Updated August 24, 2018 at 11:18am   2 Most recent comment from [deleted]:Hello hsapredsjednik, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems w ... AU5985 PopupsClosed   LayerSlider for WordPress   Updated August 22, 2018 at 11:12am   5 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Mosaik-Gin Setting Popup RepeatClosed   LayerSlider for WordPress   Updated August 22, 2018 at 11:12am   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Adam Posey Deactivated without warning or causeClosed   LayerSlider for WordPress   Updated August 22, 2018 at 11:04am   2 Most recent comment from [deleted]:Hello Adam Posey, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launch ... jasoncorreia layer sliders not finding/ uploadingClosed   LayerSlider for WordPress   Updated August 21, 2018 at 4:02pm   5 Most recent comment from jasoncorreia:okay great, thanks! :)  WebTech Uncaught Error in Admin ScreenClosed   LayerSlider for WordPress   Updated August 21, 2018 at 2:12pm   6 Most recent comment from [deleted]:We've looked into this in detail and tried to reproduce the error, but we couldn't recreate it at our end. Everything worked perfectly for us and no other user reported any issue like this either. We ... Troillan Error trying to "Configure Post Options"Closed   LayerSlider for WordPress   Updated August 19, 2018 at 8:37am   2 Most recent comment from [deleted]:Hello Troillan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issu ... Humilis Layer Slider WordpressClosed   LayerSlider for WordPress   Updated August 17, 2018 at 10:20am   6 Most recent comment from [deleted]:Hello Troillan,Please open a new ticket for your case, and explain the problem in more details. Dayton Johnson Video issuesClosed   LayerSlider for WordPress   Updated August 17, 2018 at 10:19am   2 Most recent comment from [deleted]:Hello Dayton Johnson, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunat ... M. POP UP TRIGGER DOESNT WORKClosed   LayerSlider for WordPress   Updated August 16, 2018 at 2:59pm   20 Most recent comment from [deleted]:We did login several times throughout this ticket and we did check your settings. That is how we know that the popup settings are correct in the slider and the issue is related to the ID. There was no ... Richard Shaules AcvitationClosed   LayerSlider for WordPress   Updated August 14, 2018 at 5:48pm   6 Most recent comment from houddini:So it seems that I am getting prompts to update the plugin but you're saying that I cannot get support unless I have it activated? How do I see what version I have? mannyt popup not closingClosed   LayerSlider for WordPress   Updated August 21, 2018 at 2:33pm   6 Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. The problem is that the HideOver setting that you are using is hiding the slider itself, but not the popup part of it. We will look i ... gotsowell layers slider installation failsClosed   LayerSlider for WordPress   Updated August 14, 2018 at 2:17pm   4 Most recent comment from [deleted]:You can activate it in the plugin's admin. Please refer to the following part of the documentation: https://layerslider.kreaturamedia.com/documentation/#activation-howto jenny hover on imageClosed   LayerSlider for WordPress   Updated August 13, 2018 at 5:05pm   3 Most recent comment from [deleted]:Hello jenny, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.