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Public Tickets

SubscriptionLabs JS ErrorClosed   LayerSlider for WordPress   Updated October 16, 2018 at 3:27pm   3 Most recent comment from [deleted]:Hello Phil, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. aftertheraces Sliders not showingClosed   LayerSlider for WordPress   Updated October 16, 2018 at 2:19pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Michael Ames Background won't playClosed   LayerSlider for WordPress   Updated October 16, 2018 at 1:49pm   6 Most recent comment from [deleted]:Unfortunately there is no ETA available yet, but we are going to release it as soon as it's ready. Thank you for your understanding. ensercorp Links in LayerSlider not workingClosed   LayerSlider for WordPress   Updated October 16, 2018 at 10:15am   4 Most recent comment from [deleted]:Unfortunately we cannot troubleshoot an issue that we can't see. Could you please set up a test site where you can leave the updated slider for us to take a look ? Calvin milazi Interactive SliderClosed   LayerSlider for WordPress   Updated October 16, 2018 at 10:11am   2 Most recent comment from [deleted]:Hello Calvin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately it's n ... onziemeart The slider it's not the same between website and mobileClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:36pm   2 Most recent comment from [deleted]:Hello Laurence, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The "Explore your ... mbailly2 in the admin part of wp the slide page that allows me to view my slides is no longer viewableClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:25pm   2 Most recent comment from [deleted]:Hello marshall, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the moment you ... KyleRiggen Popup TriggerClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:17pm   2 Most recent comment from [deleted]:Hello KyleRiggen, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You only need to ... WSI_ArielSanchez Activate Layer Slider that came with ThemeClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:16pm   2 Most recent comment from [deleted]:Hello ARIEL, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately some ... Auntyco Failure of paid for installationClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:12pm   2 Most recent comment from [deleted]:Dear June Knight,As we've already explained in the refund request, none of the mentioned things are related to us. We do NOT own Bloompixel and there is NO person called Roman Bitca on our team. We' ... hiddencreek215 Technical SupportClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:28am   2 Most recent comment from [deleted]:Hello hiddencreek215, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe th ... nelmordesigns Video on mobile deviceClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:25am   2 Most recent comment from [deleted]:Hello nelmordesigns, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunate ... tmax8200 AssetsClosed   LayerSlider for jQuery   Updated October 13, 2018 at 10:12am   2 Most recent comment from [deleted]:Hello Max, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm afraid that is not ... zohe Shortcode into layerClosed   LayerSlider for WordPress   Updated October 12, 2018 at 2:50pm   5 Most recent comment from John G:Hi Zohe,I haven't seen any slider on your home page, but I can see the issue on this new URL now. The problem is that it doesn't seem to be a real WordPress shortcode. It appears to be an external se ... Rydlo LayerSlider not showing after Site migrationClosed   LayerSlider for WordPress   Updated October 11, 2018 at 2:41pm   3 Most recent comment from Rydlo:Just Fixed it. For anyone else who has this problem, here is what I did to fix it. Disabled the JavaScript processing in Fast Velocity Minify pluginThats it.