Okay
  Public Ticket #1792197
Activation error
Closed

Comments

  • Anne started the conversation

    I get this error wen I try to active

    It seems there is a server issue that prevented LayerSlider from performing product activation. Please check LayerSlider -> Settings -> Options Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:
     Bad Request

  • [deleted] replied

    Hello Anne,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I've mentioned in your previous ticket, problems with the activating method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.