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Public Tickets

Paul Smith Background images visible at test but don't show on the live siteClosed   LayerSlider for WordPress   Updated December 7, 2018 at 12:02am   8 Most recent comment from Paul Smith:I have now resolved this issue myself.  I'm sorry but 5 hours to resolve an issue, when you have paid for support is not acceptable in my book. John Humphress Custom CSS | Write Your Own CodeClosed   LayerSlider for WordPress   Updated December 6, 2018 at 9:47pm   6 Most recent comment from [deleted]:Unfortunately there are no CSS examples included to the plugin, but the slider will accept any valid CSS code. You can find a lot of sites online that will list valid CSS code that you can use.Please ... amberTLC Text overlappingClosed   LayerSlider for WordPress   Updated December 6, 2018 at 5:01pm   2 Most recent comment from [deleted]:Hello amberTLC, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As you are using a ... Kesteridiata malfunctioning LayerSlider WPClosed   LayerSlider for WordPress   Updated December 6, 2018 at 4:52pm   2 Most recent comment from [deleted]:Hello Kesteridiata, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have check ... Miiqo Hover Transition - ReverseClosed   LayerSlider for WordPress   Updated December 6, 2018 at 11:18am   3 Most recent comment from [deleted]:Hey Miiqo, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Stephen Rodriguez Slider not workingClosed   LayerSlider for WordPress   Updated December 6, 2018 at 12:02pm   3 Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. Your theme is applying custom methods on the site with its CSS files, interfering with the native scrolling behavior. Basically, you d ... medienvirus Timing Issue repeatable elementClosed   LayerSlider for WordPress   Updated December 5, 2018 at 5:43pm   2 Most recent comment from [deleted]:Hello Jens, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.This effect can only b ... Selica James Creating two seperate layer sliders for mobile and desktop viewClosed   LayerSlider for WordPress   Updated December 4, 2018 at 3:59pm   8 Most recent comment from [deleted]:I see. That gap seems to be generated by the page builder (wpbakery/visual composer). The slider itself does not have padding on it or generates gaps. But the builder's parent element/row/block where ... boatwrightr Boatwright Slides Not displaying correctly in Edge or ChromeClosed   LayerSlider for WordPress   Updated December 3, 2018 at 7:15pm   5 Most recent comment from [deleted]:Thank you for the feedback. The issue is that your images are not loaded to the site, so the slider cannot display them. If you open up the browser console you can see a lot of errors, all related to ... uideation Media Query / DisplayClosed   LayerSlider for WordPress   Updated December 3, 2018 at 11:52am   2 Most recent comment from [deleted]:Hello uideation, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you're looking ... Bashir Update slider revolutionClosed   LayerSlider for WordPress   Updated December 2, 2018 at 7:41pm   2 Most recent comment from [deleted]:Hello Bashir, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please note that thi ... matykosbeauty1993 What format of image I need in order to sync with the slider?Closed   LayerSlider for jQuery   Updated December 2, 2018 at 7:37pm   5 Most recent comment from [deleted]:Thank you for the feedback.There aren't really recommended image sizes, but I would suggest using images that fit for average screens. This way your images won't lose much from their quality when the ... Carsten Sommer Administration Layer Slider is not active anymoreClosed   LayerSlider for WordPress   Updated November 29, 2018 at 11:16pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. nscja Cannot get plugin to update and installClosed   LayerSlider for WordPress   Updated November 29, 2018 at 7:40pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. stonewater_marketing Slider Not LoadingClosed   LayerSlider for WordPress   Updated November 29, 2018 at 7:31pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.