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Public Tickets

mbailly2 in the admin part of wp the slide page that allows me to view my slides is no longer viewableClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:25pm   2 Most recent comment from [deleted]:Hello marshall, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the moment you ... KyleRiggen Popup TriggerClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:17pm   2 Most recent comment from [deleted]:Hello KyleRiggen, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You only need to ... WSI_ArielSanchez Activate Layer Slider that came with ThemeClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:16pm   2 Most recent comment from [deleted]:Hello ARIEL, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately some ... Auntyco Failure of paid for installationClosed   LayerSlider for WordPress   Updated October 15, 2018 at 3:12pm   2 Most recent comment from [deleted]:Dear June Knight,As we've already explained in the refund request, none of the mentioned things are related to us. We do NOT own Bloompixel and there is NO person called Roman Bitca on our team. We' ... hiddencreek215 Technical SupportClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:28am   2 Most recent comment from [deleted]:Hello hiddencreek215, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe th ... nelmordesigns Video on mobile deviceClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:25am   2 Most recent comment from [deleted]:Hello nelmordesigns, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunate ... tmax8200 AssetsClosed   LayerSlider for jQuery   Updated October 13, 2018 at 10:12am   2 Most recent comment from [deleted]:Hello Max, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm afraid that is not ... zohe Shortcode into layerClosed   LayerSlider for WordPress   Updated October 12, 2018 at 2:50pm   5 Most recent comment from John G:Hi Zohe,I haven't seen any slider on your home page, but I can see the issue on this new URL now. The problem is that it doesn't seem to be a real WordPress shortcode. It appears to be an external se ... Rydlo LayerSlider not showing after Site migrationClosed   LayerSlider for WordPress   Updated October 11, 2018 at 2:41pm   3 Most recent comment from Rydlo:Just Fixed it. For anyone else who has this problem, here is what I did to fix it. Disabled the JavaScript processing in Fast Velocity Minify pluginThats it. Kiebel Disable skinhandling leads to broken eventsClosed   LayerSlider for jQuery   Updated October 10, 2018 at 10:49pm   2 Most recent comment from John G:Hi Kiebel,You're right. Changing this is still on our todo list. It's required to load a skin at the moment; passing null or an empty string causes a JS error. The reason is that even the "noskin" sk ... riyas_ah i already purchased a Joomla few month before.Closed   LayerSlider for jQuery   Updated October 10, 2018 at 9:23pm   10 Most recent comment from George K:Hello,We are very sorry but the jQuery version work as described.The LayerSlider Editor is not available for jQuery version and this feature is not shown on the jQuery LayerSlider product page. Tom Todd Hover effectClosed   LayerSlider for WordPress   Updated October 10, 2018 at 9:12pm   2 Most recent comment from George K:Hello,Unfortunately you cannot do this with the current version. In this case, the hover effect should be working on multiple layers at the same time. In the future we are going to add a feature like ... nulightdigital Button linked to modal video lightboxClosed   LayerSlider for WordPress   Updated October 10, 2018 at 8:52pm   4 Most recent comment from George K:Unfortunately I don't know how the lightbox works in Avada. Most of the lightbox plugins need to use special attributes on target elements which you can also set in the selected layer in layerslider, ... Shalvin The homepage slider doesnt displayClosed   LayerSlider for WordPress   Updated October 9, 2018 at 12:32pm   4 Most recent comment from George K:Hello,Where should be your slider on your home page exactly? RafVD Only showing first slideClosed   LayerSlider for WordPress   Updated October 9, 2018 at 10:19am   14 Most recent comment from RafVD:Hi George, thank you very much. Sorry it was about something as simple as that! Greetz Raf