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Public Tickets

Charlie Everest Responsive sizingClosed   LayerSlider for WordPress   Updated October 19, 2018 at 11:04am   6 Most recent comment from [deleted]:There is no such layout available at the moment. You can leave it as a normal responsive slider, so all sizes will be scaled proportionally. Or set it to fullwidth/fullsized so it will always fill the ... Stefan Background images downloaded several timesClosed   LayerSlider for jQuery   Updated October 24, 2018 at 10:42pm   6 Most recent comment from [deleted]:We've tested this further on Safari 12.0 Mac OS 10.12.6 Sierra and it worked correctly for us. It downloads everything only once.  The Page Size is 5,35MB and it loads 34 elements and stops there, ... jakobschnyder HTTP server errorClosed   LayerSlider for WordPress   Updated October 19, 2018 at 10:47am   12 Most recent comment from [deleted]:Thank you for your patience. This is the error we found: 403 Forbidden Access to this resource on the server is denied!This is the error that occurs during saving. Our guess is that there is some ... waelmckee I hid a slider on mobile but it has PlayByScroll and it still freezes the page on mobileClosed   LayerSlider for WordPress   Updated October 19, 2018 at 9:17am   2 Most recent comment from [deleted]:Hello waelmckee, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see the ... sanjog1987 TransferClosed   LayerSlider for WordPress   Updated October 19, 2018 at 7:23am   2 Most recent comment from [deleted]:Hello sanjog1987, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launch ... marco3253 Fonts looks like "cut" in frontendClosed   LayerSlider for WordPress   Updated October 18, 2018 at 2:48pm   7 Most recent comment from marco3253:Thank you for your time.I guess that is impossible to pretend to have and use this plugin and not use the animations and transformation! So i really hope you can fine a solution for that and maybe fi ... RONNA K JOHNSTON background positioningClosed   LayerSlider for WordPress   Updated October 18, 2018 at 12:34pm   2 Most recent comment from [deleted]:Hello RONNA K JOHNSTON, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ad ... achavezdesigns Image Slider not workingClosed   LayerSlider for WordPress   Updated October 17, 2018 at 5:24pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Steven Jones Slider not saving properlyClosed   LayerSlider for WordPress   Updated October 17, 2018 at 5:23pm   2 Most recent comment from [deleted]:Hello Steven Jones, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wit ... Roger LayerSlider Wordpress Blink transitionClosed   LayerSlider for WordPress   Updated October 19, 2018 at 7:26am   3 Most recent comment from [deleted]:Thank you for your patience. We've looked into this and we believe that this issue is caused by a 3rd party conflict. To start troubleshooting please try to temporary disable other plugins and switch ... tedwards12 Video Background SliderClosed   LayerSlider for WordPress   Updated October 16, 2018 at 6:21pm   3 Most recent comment from tedwards12:Thanks! SubscriptionLabs JS ErrorClosed   LayerSlider for WordPress   Updated October 16, 2018 at 3:27pm   3 Most recent comment from [deleted]:Hello Phil, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. aftertheraces Sliders not showingClosed   LayerSlider for WordPress   Updated October 16, 2018 at 2:19pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Michael Ames Background won't playClosed   LayerSlider for WordPress   Updated October 16, 2018 at 1:49pm   6 Most recent comment from [deleted]:Unfortunately there is no ETA available yet, but we are going to release it as soon as it's ready. Thank you for your understanding. ensercorp Links in LayerSlider not workingClosed   LayerSlider for WordPress   Updated October 16, 2018 at 10:15am   4 Most recent comment from [deleted]:Unfortunately we cannot troubleshoot an issue that we can't see. Could you please set up a test site where you can leave the updated slider for us to take a look ?