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Public Tickets

Jos vulnerabity in 5.20Closed   LayerSlider for WordPress   Updated November 3, 2018 at 1:21pm   3 Most recent comment from [deleted]:Hello Jos, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Anne can't register bad RequestClosed   LayerSlider for WordPress   Updated November 3, 2018 at 1:08pm   2 Most recent comment from [deleted]:Hello Anne, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ac ... Kake Multimedia LayerSlider & PJAX (BarbaJS)Closed   LayerSlider for WordPress   Updated November 1, 2018 at 5:15pm   2 Most recent comment from [deleted]:Hello Kake, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.For advanced customiza ... Davidii111 Popup embed contact form responsive failClosed   LayerSlider for WordPress   Updated November 1, 2018 at 3:11pm   4 Most recent comment from [deleted]:I'm sorry, but I cannot give you an example, as these are external plugins and their respective content. We have no control over them.The problem seems to be that, the contact form is resizing in a st ... srinivas kujala jquery 3 and above not working with slidersClosed   LayerSlider for WordPress   Updated October 31, 2018 at 11:50am   11 Most recent comment from [deleted]:Thank you. Let us know if the test page is ready. You could also set up a temporary WP login for us, just in case we need to look around in the plugin admin too to investigate this. Thanks again. Stefania Image transition effect (banner) doesn't workClosed   LayerSlider for WordPress   Updated October 30, 2018 at 8:48pm   9 Most recent comment from George K:Could you, please create an example slider (on a non public WP page) where the problem is exist? I would like to check it. beebly Resizing sliderClosed   LayerSlider for WordPress   Updated October 30, 2018 at 6:24pm   4 Most recent comment from [deleted]:As I can see you are using a normal responsive slider and auto for the background image. It means that the background image won't fill the slider at all times, it will just sit there in the middle in ... Mark A Dent The plugin wont workClosed   LayerSlider for WordPress   Updated October 30, 2018 at 1:24pm   2 Most recent comment from [deleted]:Hello Mark A Dent, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. As the error ... sowers1011 blank slidesClosed   LayerSlider for WordPress   Updated October 30, 2018 at 1:19pm   9 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Ramin Mirzaie Photos on mobile don't show correctlyClosed   LayerSlider for WordPress   Updated October 28, 2018 at 7:51pm   2 Most recent comment from [deleted]:Hello Ramin Mirzaie, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can force ... Addison Arthur App QuestionClosed   LayerSlider for WordPress   Updated October 26, 2018 at 3:27pm   4 Most recent comment from [deleted]:Yes, they can. You can also pull dynamic content from WooCommerce posts to the slider. wester272 code not validClosed   LayerSlider for WordPress   Updated October 25, 2018 at 10:37pm   2 Most recent comment from [deleted]:Hello Henk, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a s ... joco All Slides View not Updating ThumbnailClosed   LayerSlider for WordPress   Updated October 25, 2018 at 10:34pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Andrew Vick Layerslider VideoClosed   LayerSlider for WordPress   Updated October 25, 2018 at 1:57pm   21 Most recent comment from [deleted]:Thank you for your patience. As you've removed the video from being a slide background, it lost some of its attributes that only slide backgrounds have. For example its animation will no longer be sli ... Emily Wright Changing Layer slider imagesClosed   LayerSlider for WordPress   Updated October 25, 2018 at 1:29pm   4 Most recent comment from [deleted]:Thank you for the feedback. Please contact your hosting with this case and request that they verify the server settings listed in the LayerSlider System Status and also check on the error you get when ...