Public Tickets
Selica James
Creating two seperate layer sliders for mobile and desktop viewClosed
LayerSlider for WordPress
Updated December 4, 2018 at 3:59pm
8
Most recent comment from [deleted]:I see. That gap seems to be generated by the page builder (wpbakery/visual composer). The slider itself does not have padding on it or generates gaps. But the builder's parent element/row/block where ...
boatwrightr Boatwright
Slides Not displaying correctly in Edge or ChromeClosed
LayerSlider for WordPress
Updated December 3, 2018 at 7:15pm
5
Most recent comment from [deleted]:Thank you for the feedback. The issue is that your images are not loaded to the site, so the slider cannot display them. If you open up the browser console you can see a lot of errors, all related to ...
uideation
Media Query / DisplayClosed
LayerSlider for WordPress
Updated December 3, 2018 at 11:52am
2
Most recent comment from [deleted]:Hello uideation,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you're looking ...
Bashir
Update slider revolutionClosed
LayerSlider for WordPress
Updated December 2, 2018 at 7:41pm
2
Most recent comment from [deleted]:Hello Bashir,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please note that thi ...
matykosbeauty1993
What format of image I need in order to sync with the slider?Closed
LayerSlider for jQuery
Updated December 2, 2018 at 7:37pm
5
Most recent comment from [deleted]:Thank you for the feedback.There aren't really recommended image sizes, but I would suggest using images that fit for average screens. This way your images won't lose much from their quality when the ...
Carsten Sommer
Administration Layer Slider is not active anymoreClosed
LayerSlider for WordPress
Updated November 29, 2018 at 11:16pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
nscja
Cannot get plugin to update and installClosed
LayerSlider for WordPress
Updated November 29, 2018 at 7:40pm
6
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
stonewater_marketing
Slider Not LoadingClosed
LayerSlider for WordPress
Updated November 29, 2018 at 7:31pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Dirk Peper
Layer Slider ist not shownClosed
LayerSlider for WordPress
Updated November 29, 2018 at 2:34am
2
Most recent comment from [deleted]:Hello Dirk Peper,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've checked yo ...
galaktikmel
Layserslider Wordpress error syntaxClosed
LayerSlider for WordPress
Updated November 28, 2018 at 3:28pm
6
Most recent comment from [deleted]:The dev team looked into this and the problems you are mentioning are not caused by the plugin. The errors are coming from your own custom code that you wrote, there are some mistakes in it. None of t ...
simonsitto999
How do I have multiple videos on a slide and want the users to manually click on each video to play it.Closed
LayerSlider for WordPress
Updated November 28, 2018 at 3:08pm
2
Most recent comment from [deleted]:Hello simonsitto999,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can inser ...
gjfortin
Hide starting arrow in videoClosed
LayerSlider for WordPress
Updated November 28, 2018 at 1:47am
13
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Daniel Elliott
Repeat show popupClosed
LayerSlider for WordPress
Updated November 29, 2018 at 3:31am
10
Most recent comment from [deleted]:Thank you for your patience. We've tested this in your admin and the slider is indeed acting strange, not following the applied settings. But even though we can see this error in your admin, we canno ...
shioni
media images not showing.Closed
LayerSlider for WordPress
Updated November 29, 2018 at 2:50am
5
Most recent comment from [deleted]:Thank you for the patience. We've investigated this further and we believe that the problem is going to be related to an image preloader or similar item/method/function on your site. We'd recommend t ...
Bruno
Disable slide transitionsClosed
LayerSlider for WordPress
Updated November 27, 2018 at 12:51pm
4
Most recent comment from [deleted]:I did answer your question. I've provided you with the location where you can remove any slide transition set. If you don't have any slide transition selected, there will be no random animation, only ...