Public Tickets
Jamie
Bug ReportClosed
LayerSlider for WordPress
Updated November 8, 2021 at 8:53am
2
Most recent comment from Kreatura Support:Hello Jamie,Thank you for getting in touch with us!Could you please send me a link where I can check this issue?
Julio César Torres Gutiérrez
TraducciónClosed
LayerSlider for WordPress
Updated November 5, 2021 at 7:42am
2
Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Would you like to translate your sliders or the editor?
Andy Baker
where do i add the license keyClosed
LayerSlider for WordPress
Updated November 4, 2021 at 8:59am
2
Most recent comment from Kreatura Support:Hello Andy,Thank you for getting in touch with us!Please check this link in our documentation about how to activate your license key:https://layerslider.com/documentation/#activation-howto
Phil
Set refresh page to always go the top of the pageClosed
LayerSlider for WordPress
Updated November 2, 2021 at 7:36am
2
Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!This is not related to LayerSlider. The website will reload exactly where it was refreshed.
Tony
Can't activateClosed
LayerSlider for WordPress
Updated November 1, 2021 at 9:27am
2
Most recent comment from Kreatura Support:Hello,
Thank you for getting in touch with us!
This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ...
Mike Bernier
Not working for meClosed
LayerSlider for WordPress
Updated November 1, 2021 at 8:55am
2
Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ...
Phil
Remove the Progress CircleClosed
LayerSlider for WordPress
Updated October 29, 2021 at 6:53am
2
Most recent comment from Kreatura Support:Hello Phil,You can disable the circle timer with the slider settings / navigation area / show bar timer option.
Phil
text layers above changing carousel imagesClosed
LayerSlider for WordPress
Updated October 29, 2021 at 6:52am
2
Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!Yes of course, you can achieve this feature with static layers. You should set the transitions / other settings / keep this layer visibleto forever.
Ramiz Hashimov
Does not save sliders http error. I have contacted my Service providerClosed
LayerSlider for WordPress
Updated October 26, 2021 at 7:26am
1
Most recent comment from Ramiz Hashimov:I have contacted my Service provider they said they maxed upload size to max which is 128 MB. I also tried to change size in wp-config file and adding php.ini both did not help i have debug mode on bu ...
Christophe
Mixed content error for layer slider + wpClosed
LayerSlider for WordPress
Updated October 25, 2021 at 1:41pm
6
Most recent comment from Kreatura Support:You are welcome and I wish you too!
DavidFenske
How to accomplish a particular responsive effectClosed
LayerSlider for WordPress
Updated October 25, 2021 at 8:58am
7
Most recent comment from Kreatura Support:Hello Torsten,Please open a new support ticket if you have any question.
Marcus
Compatibility with new updateClosed
LayerSlider for WordPress
Updated October 21, 2021 at 2:33pm
13
Most recent comment from Kreatura Support:You are welcome!
graphicmemory
Transitions Acting "Wonky"Closed
LayerSlider for WordPress
Updated October 20, 2021 at 2:07pm
8
Most recent comment from Kreatura Support:Hello,Thank you for the access.The issue caused by that your theme overrides the slider image's size with CSS.https://gallopfuneralservices.com/wp-content/themes/gallopfs/assets/css/style.css?ver ...
Kim
Tracking / Click count for slidersClosed
LayerSlider for WordPress
Updated October 18, 2021 at 9:06am
6
Most recent comment from Kreatura Support:Thank you for your feedback!I'm glad that you've find a solution.
Selma Kingir
Fehlermeldung auf der WebseiteClosed
LayerSlider for WordPress
Updated October 15, 2021 at 3:42pm
8
Most recent comment from Kreatura Support:Hello,
With these symptoms, it's highly likely that there is a PHP error on your site. Knowing the exact error message can be extremely useful to understand the nature of the issue occurring on y ...