Public Ticket #3111061
slider not showing


  • Rhys Brauns started the conversation

    when in the layer-slider editor my slide runs fine but when switching to the website active editor and viewing the slide it appears completely different. None of the background images are present and some layers disappear completely. But when I go back to the layer-slider editor everything works fine. 

  •  46
    George replied

    Hello Rhys,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I would like to ask you how the slider is displaying on your website (outside of the editor). Is it also acting differently there? If you are using any cache plugins or CDN services, you may have to clear cache(s) after you've completed editing your slider.

    Best Regards,
    George | Kreatura Dev Team