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  Public Ticket #1207575
LayerSlider is no working/showing in WordPress 4.8
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  • imagpt started the conversation

    Hello;

    I have purchased and installed LayerSlider. I have also imported one sample slider.

    I have used shortcode on my page to display the slider, but it does not show any slider on page.

    Please not that I do not have any other slider plugin. I have already removed Revolution Slider.

  • imagpt replied

    I am using Divi Theme and have added Layerslider shotcode under Full Width section

  • [deleted] replied

    Hey imagpt,

    There are jQuery errors (jQuery is not defined) on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be loaded in the header to be able to display the slider properly.

    If you're not familiar with jQuery you can try to use the Put JS includes to body advanced setting to see if that helps.

    Please also check if you're using the Rocketscript feature of Cloudflare, as it interferes with jQuery therefore our plugin.

  •   imagpt replied privately
  • imagpt replied

    I have tried both the options "Put JS includes to body" as well as "Use Google CDN version of jQuery", but I had no chance to see any result.

  • imagpt replied

    The LayerSlider is added on my page : http://www.routeget.com/testpage/

  • imagpt replied

    Importantly I just checked. I am able to see the slider on Mobile. But it does not appear on Desktop/PC

  • [deleted] replied

    In case the advanced settings are not helping, the issue is most likely related to the Rocketscript feature of Cloudflare.

    Rocketscript is a method used to compress and asynchronously load scripts on page and it could easily break any WordPress plugin as it also interferes with jQuery.

    As I can see Cloudflare is installed on your site (it might be part of your theme or a 3rd party plugin as well). Please disable Rocketscript to see if that solves this issue.