Okay
  Public Ticket #1208732
Plugin backend do not work
Closed

Comments

  • raminmazur started the conversation

    Hi, I was using your plugin on my website and it was working perfectly, but then I switched to another domain and nothing is working, when I click on add slider(or anything else) nothing appears. Everything that changes is additional # in link.

  •  148
    Attila replied

    Hey raminmazur,

    There is no known issue such as this present in the latest release of our plugin (6.5.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
    To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.

    Best Regards,
    Attila | Kreatura Support Team

  • raminmazur replied

    Seems like "Hide My WP" plugin was causing that problem.

    Thanks!

  •  148
    Attila replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.

    Best Regards,
    Attila | Kreatura Support Team