Hello Angela,

Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

We appreciate your patience while we're working towards your ticket.

Hello again,

We've looked into this further and the problem is caused by your theme. In the theme's shortcodes.css file there are multiple styling settings that overwrite LayerSlider's own styles. For example: 

div .avia-layerslider .ls-fullwidth .ls-bottom-slidebuttons, div .avia-layerslider .ls-fullwidth div .avia-layerslider .ls-nav-start, div .avia-layerslider .ls-fullwidth .ls-nav-stop, div .avia-layerslider .ls-fullwidth .ls-nav-sides {
    top: -40px;
}

I'd recommend to contact the author of your theme to see how you can remove this .avia-layerslider class that is interfering or disable this theme behavior.

Thank you for the feedback. If you need further assistance please let us know.