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Public Tickets

franksxm971 Layer Sliders disappearedClosed   LayerSlider for WordPress   Updated February 9, 2018 at 12:28pm   4 Most recent comment from [deleted]:Yes, we can take a look at your admin if you set up a temporary WP login for us. Make sure to set the message to private that contains the login credentials, so others can't see it. Thomas Allen Mobile version of slider continuously reloadsClosed   LayerSlider for WordPress   Updated February 9, 2018 at 10:49am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. daniele bennardo responsiveness on mobile devicesClosed   LayerSlider for WordPress   Updated February 8, 2018 at 11:31am   2 Most recent comment from [deleted]:Hello Daniele, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've checked the ... williammalcolmmedia3 Dynamic Content StylingClosed   LayerSlider for WordPress   Updated February 8, 2018 at 11:21am   4 Most recent comment from [deleted]:Unfortunately you cannot style only part of the text layer differently. The styling settings are applied on the whole layer. You will need to set this up with separate layers, if you would like to sty ... jasonv99 Errors with the plugin it stops working from time to time.Closed   LayerSlider for WordPress   Updated February 8, 2018 at 11:02am   2 Most recent comment from [deleted]:Hello jasonv99, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Judging from you ... BeanMediaProd dynamic layersClosed   LayerSlider for WordPress   Updated February 9, 2018 at 11:09am   3 Most recent comment from [deleted]:Hello again, It seems like the code you copied here has some mistakes. The closing of the span tag is invalid and the angle brackets are not properly added either (they should be used as HTML enti ... BeanMediaProd dynamic layers and 3rd party shortcodesClosed   LayerSlider for WordPress   Updated February 9, 2018 at 11:04am   3 Most recent comment from [deleted]:Hello again,The dev team told me that they will investigate this error further. In the meantime you can work around this by using two separate post placeholder/shortcode with two separate layers.  GoConnect Adding a ttf fontClosed   LayerSlider for WordPress   Updated February 7, 2018 at 3:20pm   4 Most recent comment from [deleted]:Unfortunately not, LayerSlider only supports Google Fonts at the moment. So we only have a dedicated section for that. rarowley Video is choppyClosed   LayerSlider for WordPress   Updated February 9, 2018 at 11:35am   5 Most recent comment from [deleted]:Hello again,Got word back from the dev team. It seems like the problem is that the video's file size is too big, and your server is too slow to handle it. Basically, the server can't load it real-ti ... wolffdeveloper The latest version I can see is 5.2Closed   LayerSlider for WordPress   Updated February 7, 2018 at 1:37pm   2 Most recent comment from [deleted]:Hello wolffdeveloper, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no ... miaojun Do you have a unlimited version client choice?Closed   LayerSlider for WordPress   Updated February 7, 2018 at 1:25pm   2 Most recent comment from [deleted]:Hello miaojun, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately Envat ... miaojun Can’t activated plugin. Please help me Thanks!!Closed   LayerSlider for WordPress   Updated February 7, 2018 at 12:06pm   2 Most recent comment from [deleted]:Hello miaojun, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... Süleyman Pop up integrationClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:43pm   14 Most recent comment from [deleted]:Usually the cache is handled by a plugin (like WP Super Cache). Could you please look around whether you have any on your installation ? It might also be part of your theme.And regarding the 'trial an ... Kimberly Maiocco LayerSlider WP Not Saving ChangesClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:27pm   10 Most recent comment from [deleted]:Dear Kimberly,Judging from your description, it is almost certainly a server issue. As you've mentioned the plugin saves new sliders properly. The error starts to happen when more content is added to ... willis61 Popup should only visible onceClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:08pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.