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Public Tickets

miaojun Can’t activated plugin. Please help me Thanks!!Closed   LayerSlider for WordPress   Updated February 7, 2018 at 12:06pm   2 Most recent comment from [deleted]:Hello miaojun, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... Süleyman Pop up integrationClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:43pm   14 Most recent comment from [deleted]:Usually the cache is handled by a plugin (like WP Super Cache). Could you please look around whether you have any on your installation ? It might also be part of your theme.And regarding the 'trial an ... Kimberly Maiocco LayerSlider WP Not Saving ChangesClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:27pm   10 Most recent comment from [deleted]:Dear Kimberly,Judging from your description, it is almost certainly a server issue. As you've mentioned the plugin saves new sliders properly. The error starts to happen when more content is added to ... willis61 Popup should only visible onceClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:08pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Darren Not playing on MobileClosed   LayerSlider for WordPress   Updated February 6, 2018 at 2:21pm   5 Most recent comment from [deleted]:You can show different content on mobile/tablet devices two ways.  You can use the device specific layers to display content only on certain devices. This feature gives you the option to create sepa ... Ken Lee Lee How to disable looping and use popup photo galleryClosed   LayerSlider for WordPress   Updated February 9, 2018 at 10:58am   7 Most recent comment from [deleted]:Hello,You will need to delete the following line: slider.api( 'replay' ); in the slideTimelineDidComplete event, under the Event Callbacks tab. This should solve the problem. Aaron Hattenbach Not able to update from 6.1.0 to 6.6.8Closed   LayerSlider for WordPress   Updated February 6, 2018 at 11:46am   2 Most recent comment from [deleted]:Hello Aaron, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no issue lik ... mhuber 500 Error when trying to export a sliderClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:46am   7 Most recent comment from [deleted]:Hello,Sorry for the delayed response. The problem is most likely going to be related to the PHP ZipArchive extension.  Judging from the debug messages, this extension is disabled or not installed ... George RefundClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:37am   2 Most recent comment from [deleted]:Hello George, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please open a refund ... Thontatah The slide does not appear in the sidebarClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:35am   2 Most recent comment from [deleted]:Hello Thontatah, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked the ... swanson87 Transition settings not workingClosed   LayerSlider for WordPress   Updated February 5, 2018 at 10:50pm   4 Most recent comment from Flashphotog:I have the same issue. Seems like a bug. mleinen26 adding slider to themeClosed   LayerSlider for WordPress   Updated February 5, 2018 at 1:46pm   4 Most recent comment from [deleted]:Unfortunately LayerSlider is not a page builder, so inserting and positioning the sliders created with it, is up to you. I've linked the built-in publishing methods in my last reply that you can utili ... Lenaic Problem with text transitionsClosed   LayerSlider for WordPress   Updated February 6, 2018 at 9:31am   7 Most recent comment from [deleted]:Hello again,You do not need to enter selectors to the Custom CSS field, only the CSS attributes. We'd recommend to remove them. They will be interpreted on the current/active layer this way.Alternati ... Aquanaut40 Layer Slider not displaying images/wont updateClosed   LayerSlider for WordPress   Updated February 4, 2018 at 11:13pm   2 Most recent comment from [deleted]:Hello Aquanaut40, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately ... Kerstin Cacaci theme vintage PhotoClosed   LayerSlider for WordPress   Updated February 4, 2018 at 11:01pm   2 Most recent comment from [deleted]:Hello Kerstin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. These layers also ...