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Public Tickets

PThagaard Publishing every X weekdayClosed   LayerSlider for WordPress   Updated February 21, 2018 at 9:53am   2 Most recent comment from [deleted]:Hello PThagaard, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the moment you ... dennyno WHITE MARGIN on MOBILEClosed   LayerSlider for WordPress   Updated February 20, 2018 at 3:48pm   4 Most recent comment from [deleted]:Yes, I did check the slider on mobile, but there is no problem with the height, there are no gaps either. speakingrock Editor slide tab errorClosed   LayerSlider for WordPress   Updated February 20, 2018 at 3:45pm   9 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Smartegies12 play by scroll not working properlyClosed   LayerSlider for WordPress   Updated February 20, 2018 at 2:46pm   15 Most recent comment from [deleted]:First you will need to order and filter your posts with the Configure post options button. The post placeholders will act as a shortcode and pull the content of the selected posts, but first you wi ... rubinocci loading problemClosed   LayerSlider for WordPress   Updated February 20, 2018 at 2:27pm   2 Most recent comment from [deleted]:Hello rubinocci, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked ... andrewtrentor I purchased - and my site is still displaying an error code..HELP!Closed   LayerSlider for WordPress   Updated February 20, 2018 at 10:08am   2 Most recent comment from [deleted]:Hello andrewtrentor, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. First of al ... LMelander Slider speed not adjustingClosed   LayerSlider for WordPress   Updated February 20, 2018 at 9:59am   2 Most recent comment from [deleted]:Hello LMelander, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked your ... robtomorrow Purchase code revokedClosed   LayerSlider for WordPress   Updated February 20, 2018 at 9:37am   6 Most recent comment from [deleted]:Thank you for the feedback Rob, glad you could solve the problem. If you need further assistance please let us know. oduvaldojs licenseClosed   LayerSlider for WordPress   Updated February 20, 2018 at 9:35am   2 Most recent comment from [deleted]:Hello Oduvaldo Silva, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have la ... josenio Can't see my slider on mobile.Closed   LayerSlider for WordPress   Updated February 20, 2018 at 9:24am   6 Most recent comment from [deleted]:As I can see that gap is generated by Visual Composer: div.vc_row.wpb_row.vc_row-fluid.vc_custom_1519061363943.vc_row-has-fill.vc_row-no-paddingI'd recommend to try to insert the slider to a differen ... DesignersDen Not able to export slide from wp to wp page in same sideClosed   LayerSlider for WordPress   Updated February 19, 2018 at 2:09pm   12 Most recent comment from [deleted]:I've added the demo slider. Did you check the System Status after moving to a new host ? Are there any errors or notifications there ? the_soundtouchables Maximum number of layers?Closed   LayerSlider for WordPress   Updated February 19, 2018 at 1:53pm   4 Most recent comment from [deleted]:Thank you for the feedback. Creating more layers is most likely prevented by a memory limitation. I'd recommend to contact with your host, check on the server settings, and raise what's necessary. Gerard Purchase CodeClosed   LayerSlider for WordPress   Updated February 19, 2018 at 12:12pm   4 Most recent comment from [deleted]:It should disappear immediately after you reactivate the product license. Please try to close the notification manually and then refresh the page. Amir Mahmud All of the slider layer editor buttons are not workingClosed   LayerSlider for WordPress   Updated February 19, 2018 at 10:56am   2 Most recent comment from [deleted]:Hello Amir Mahmud, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no i ... Maxime Bug smartphone displayClosed   LayerSlider for WordPress   Updated February 19, 2018 at 10:55am   8 Most recent comment from [deleted]:Thank you for the feedback, we will check on that as well. If you need further assistance please let us know.