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Public Tickets

Emil Villumsen Saved settings aren't always savedClosed   LayerSlider for WordPress   Updated March 6, 2018 at 12:22pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you set up a temporary WP login for us, we can also look into this further from your admin to see if we can find anything else. ryo113k Bug with minimum font size on mobileClosed   LayerSlider for WordPress   Updated March 6, 2018 at 11:23am   2 Most recent comment from [deleted]:Hello ryo113k, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is re ... Johannes 1 transition-type too muchClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:41pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. fwu load a slider inside a WPbakery columnClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:31pm   3 Most recent comment from fwu:nice! thank you! ectic Text layer : text alignment differencesClosed   LayerSlider for WordPress   Updated March 5, 2018 at 3:54pm   2 Most recent comment from [deleted]:Hello Ectic, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The URL you provide ... jaroslawvenzke Activation is not possibleClosed   LayerSlider for WordPress   Updated March 5, 2018 at 2:08pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. tealit First time visitor popupClosed   LayerSlider for WordPress   Updated March 5, 2018 at 2:03pm   6 Most recent comment from tealit:Thank you, I am looking forward to it!Best Regards,Nadea Alan Auld updating after purchaseClosed   LayerSlider for WordPress   Updated March 5, 2018 at 1:41pm   2 Most recent comment from [deleted]:Hello aauld, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately some ... Bedid Import - ExportClosed   LayerSlider for WordPress   Updated March 5, 2018 at 1:34pm   14 Most recent comment from [deleted]:Then it seems like the problem is related to the Avada theme. Please temporary switch to a default WordPress theme and try to export a slider that way to see if that works. Smartegies12 slider navigation won't go awayClosed   LayerSlider for WordPress   Updated March 3, 2018 at 3:07pm   5 Most recent comment from [deleted]:Hello Smartegies12, Thank you for the feedback, glad you could solve the problem. Have you had any luck with the 'resetting' slider problem from your other ticket ? Gary Jones Layer timing issueClosed   LayerSlider for WordPress   Updated March 3, 2018 at 2:59pm   6 Most recent comment from [deleted]:The settings were different in the Transitions -> Ending Transition tab. You will need to play around with the Start when + Duration options. The Timeline view can help a LOT with the timings. I'd rec ... edhanimation Linking Sliders to Other SlidersClosed   LayerSlider for WordPress   Updated March 3, 2018 at 1:30pm   2 Most recent comment from [deleted]:Hello edhanimation, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... edhanimation Audio layer problemsClosed   LayerSlider for WordPress   Updated March 3, 2018 at 12:51pm   3 Most recent comment from edhanimation:I came to same conclusion about the mobile issues… does not seem to be any easy work around …  ==== the bug is that the same type is set for different audio. So, in the example code, everything ... ectic copying or exporting sliderClosed   LayerSlider for WordPress   Updated March 3, 2018 at 11:40am   6 Most recent comment from [deleted]:Yes, the copy option only duplicates the sliders. I believed you were also looking for that option, judging from your first message.The Export Sliders section should be right under the Import Sliders, ... Chris Wing Links won't workClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:40pm   7 Most recent comment from [deleted]:We've logged in, looked around and the issue seems to be related to your theme. Your theme automatically generates  elements in the code, so it includes the links ( elements) into paragraphs as well ...