Public Tickets
tnotty
Layer slider not showing on iphon XClosed
LayerSlider for WordPress
Updated February 14, 2018 at 3:11pm
3
Most recent comment from [deleted]:Hello tnotty,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
ValeriaHD
Update 6.6.8Closed
LayerSlider for WordPress
Updated February 14, 2018 at 8:42am
2
Most recent comment from [deleted]:Hello Valeria,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've just replied ...
Arnd Scharwaechter
Slideshow Start only in viewportClosed
LayerSlider for WordPress
Updated February 13, 2018 at 4:47pm
2
Most recent comment from [deleted]:Hello Arnd Scharwaechter,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The trig ...
San555
UpdatingClosed
LayerSlider for WordPress
Updated February 13, 2018 at 1:57pm
2
Most recent comment from [deleted]:Hello Sandra,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The 'Update packag ...
the_soundtouchables
adding 3rd party animationClosed
LayerSlider for WordPress
Updated February 12, 2018 at 6:06pm
2
Most recent comment from [deleted]:Hello the_soundtouchables,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfor ...
sanaya123
Data not getting savedClosed
LayerSlider for WordPress
Updated February 12, 2018 at 1:28pm
4
Most recent comment from [deleted]:Sorry for the delayed response, the Ticksy servers had experienced some issues.
Judging from your description, it is almost certainly a server issue. As you've mentioned the plugin saves new sliders ...
ginger
I can't access layerslider.Closed
LayerSlider for WordPress
Updated February 12, 2018 at 7:57pm
15
Most recent comment from [deleted]:The dev team still sees that this profile is limited. It does not have permission to access LayerSlider's admin interface, that is why the error appears. If it was a normal admin profile, this wouldn' ...
Kristel Immeker
I can't edit any sliderClosed
LayerSlider for WordPress
Updated February 10, 2018 at 4:50pm
22
Most recent comment from [deleted]:Dear kristelimmeker,
The dev team investigated this further and it seems that there is a plugin that compressed LayerSlider's original files incorrectly. They believe that there is some kind of cachi ...
the_soundtouchables
Mute audio buttonClosed
LayerSlider for WordPress
Updated February 10, 2018 at 3:57pm
2
Most recent comment from [deleted]:Hello the_soundtouchables,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We ar ...
jp_lapeyre
missing slidersClosed
LayerSlider for WordPress
Updated February 10, 2018 at 12:07pm
2
Most recent comment from [deleted]:Hello jp_lapeyre,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've checked an ...
Jason
ActivationClosed
LayerSlider for WordPress
Updated February 10, 2018 at 10:20am
2
Most recent comment from [deleted]:Hello Jason,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a ...
Lautaro
Uploading TemplatesClosed
LayerSlider for WordPress
Updated February 10, 2018 at 10:18am
2
Most recent comment from [deleted]:Hello Lautaro,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with the ...
tdwright23
ActivationClosed
LayerSlider for WordPress
Updated February 10, 2018 at 10:03am
14
Most recent comment from [deleted]:We don't want you to find what's wrong with our product, as the error is not located in LayerSlider. As mentioned the issue you are experiencing is either a conflict with another item or a server rela ...
LoneTreeCreative
Layerslider Script Not ExecutingClosed
LayerSlider for WordPress
Updated February 10, 2018 at 3:20am
5
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
miaojun
Please set up a token key database. Could you?Closed
LayerSlider for WordPress
Updated February 9, 2018 at 3:49pm
2
Most recent comment from [deleted]:Dear miaojun,
First of all. Please stop spamming the comment section of LayerSlider. The comment section is for pre-purchase questions and providing feedback, it's NOT for support requests. As you c ...