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Public Tickets

ffrancesco83 install pluginClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:31pm   2 Most recent comment from [deleted]:Hello Francesco, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. What exactly is ... adamreup ActivatingClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:18pm   2 Most recent comment from [deleted]:Hello adamreup, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately so ... CESARAMARILLO Problem with activationClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:01pm   2 Most recent comment from [deleted]:Hello CESARAMARILLO, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wi ... David text in slideClosed   LayerSlider for WordPress   Updated March 17, 2018 at 1:21pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. chrisgaillard No activation possible with 2 different licenseClosed   LayerSlider for WordPress   Updated March 17, 2018 at 1:08pm   4 Most recent comment from [deleted]:One license can only be used for one site. However dev installations can still be used together with the live site.Please refer to the following part of the documentation for more info: https://suppo ... Dan Pascucci No Zip FileClosed   LayerSlider for WordPress   Updated March 17, 2018 at 12:27pm   12 Most recent comment from [deleted]:Yes, that is what should be inside the ZIP. What I've attached to my earlier reply is the installable file itself. You don't have to decompress it, just use it in WordPress.There are step by step inst ... christopher524 LicensesClosed   LayerSlider for WordPress   Updated March 17, 2018 at 11:48am   2 Most recent comment from [deleted]:Hello christopher524, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Please not ... captainbitts Import templatesClosed   LayerSlider for WordPress   Updated March 17, 2018 at 11:15am   4 Most recent comment from [deleted]:As the System Status suggests the PHP ZipArchive extension is needed to import/export sliders. Please contact your hosting provider and request that they install/enable it. Rene Image sizes on IE11 with Jetpack Photon enabled & fullscreen modeClosed   LayerSlider for WordPress   Updated March 17, 2018 at 10:29am   4 Most recent comment from [deleted]:Thank you for your feedback. germaink Preview in editorClosed   LayerSlider for WordPress   Updated March 17, 2018 at 10:28am   3 Most recent comment from [deleted]:Hello germaink, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. viani frozen interfaceClosed   LayerSlider for WordPress   Updated March 14, 2018 at 8:53pm   5 Most recent comment from viani:I actually checked the System Status, there was a small memory problem, which I adjusted to the desired value: 16 MB for importing files. But for me my problem is solved, it works as I wish with the ... cyphers Image turns low resolutionClosed   LayerSlider for WordPress   Updated March 15, 2018 at 6:18pm   7 Most recent comment from [deleted]:Thank you for your patience. The dev team looked into this, but they couldn't reproduce the issue anymore. The images were appearing in the slider the same resolution as their original.They've confirm ... lineartech I can't find where to activate the license on the websiteClosed   LayerSlider for WordPress   Updated March 13, 2018 at 3:49pm   2 Most recent comment from [deleted]:Hello lineartech, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The product acti ... MUKESHJAISWAL layer sliser demoClosed   LayerSlider for WordPress   Updated March 13, 2018 at 3:47pm   2 Most recent comment from [deleted]:Hello MUKESHJAISWAL, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There are m ... Stijn Fabriek ActivationClosed   LayerSlider for WordPress   Updated March 13, 2018 at 9:36am   2 Most recent comment from [deleted]:Hello Stijn, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately some ...