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Public Tickets

Bedid Import - ExportClosed   LayerSlider for WordPress   Updated March 5, 2018 at 1:34pm   14 Most recent comment from [deleted]:Then it seems like the problem is related to the Avada theme. Please temporary switch to a default WordPress theme and try to export a slider that way to see if that works. Smartegies12 slider navigation won't go awayClosed   LayerSlider for WordPress   Updated March 3, 2018 at 3:07pm   5 Most recent comment from [deleted]:Hello Smartegies12, Thank you for the feedback, glad you could solve the problem. Have you had any luck with the 'resetting' slider problem from your other ticket ? Gary Jones Layer timing issueClosed   LayerSlider for WordPress   Updated March 3, 2018 at 2:59pm   6 Most recent comment from [deleted]:The settings were different in the Transitions -> Ending Transition tab. You will need to play around with the Start when + Duration options. The Timeline view can help a LOT with the timings. I'd rec ... edhanimation Linking Sliders to Other SlidersClosed   LayerSlider for WordPress   Updated March 3, 2018 at 1:30pm   2 Most recent comment from [deleted]:Hello edhanimation, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... edhanimation Audio layer problemsClosed   LayerSlider for WordPress   Updated March 3, 2018 at 12:51pm   3 Most recent comment from edhanimation:I came to same conclusion about the mobile issues… does not seem to be any easy work around …  ==== the bug is that the same type is set for different audio. So, in the example code, everything ... ectic copying or exporting sliderClosed   LayerSlider for WordPress   Updated March 3, 2018 at 11:40am   6 Most recent comment from [deleted]:Yes, the copy option only duplicates the sliders. I believed you were also looking for that option, judging from your first message.The Export Sliders section should be right under the Import Sliders, ... Chris Wing Links won't workClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:40pm   7 Most recent comment from [deleted]:We've logged in, looked around and the issue seems to be related to your theme. Your theme automatically generates  elements in the code, so it includes the links ( elements) into paragraphs as well ... varia slides do not startClosed   LayerSlider for WordPress   Updated March 2, 2018 at 7:17pm   17 Most recent comment from [deleted]:Thank you for the feedback, glad we could be of help. If you need further assistance please let us know. Also, if this solution would change your mind about the plugin, please consider changing your ... esquillace13 slider got deactivatedClosed   LayerSlider for WordPress   Updated March 2, 2018 at 7:10pm   2 Most recent comment from [deleted]:Hello Emma, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a s ... corian22 Open Contact Form in PopupClosed   LayerSlider for WordPress   Updated March 2, 2018 at 6:32pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. inventivadesign licence issueClosed   LayerSlider for WordPress   Updated March 2, 2018 at 6:14pm   3 Most recent comment from [deleted]:Hello inventivadesign, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. TripShooter Can't see/edit slidersClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:25pm   10 Most recent comment from [deleted]:Thank you for your patience. The report that you've copied earlier does not seem to be relevant to this. The 2 errors that you mentioned are false positive. LayerSlider is fully compatible with PHP ... williammalcolmmedia3 Popups: Leave IntentClosed   LayerSlider for WordPress   Updated March 5, 2018 at 2:40pm   5 Most recent comment from [deleted]:Thank you for your patience. You will need to enable the Prevent reopening option in the Popup settings. This will adjust the popup slider to the required leave intent. wecreatept Sliders on mobildeClosed   LayerSlider for WordPress   Updated March 2, 2018 at 2:03pm   4 Most recent comment from [deleted]:You can control this with the mentioned Hider over and Hide under options. They are located in the Slider Settings -> Mobile tab. jim0424 :hoverClosed   LayerSlider for WordPress   Updated March 2, 2018 at 12:50pm   6 Most recent comment from [deleted]:It seems like you are using an old version of the plugin where the Options tab was not added yet. In this case the Google Fonts can be found on the main page of the plugin's admin interface, further d ...