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Public Tickets

uxio Layerslider doesn´t work correctly in smartphonesClosed   LayerSlider for WordPress   Updated April 5, 2018 at 11:40am   2 Most recent comment from [deleted]:Hello uxio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is that ... CESARAMARILLO Desactivate the layer sliderClosed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   2 Most recent comment from [deleted]:Hello CESARAMARILLO, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Kim Austin error code.Closed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   6 Most recent comment from [deleted]:Do you mean the options in the plugin's admin interface by 'screen functions buttons' ? In case yes, unfortunately it might be a conflict problem on your installation, as the System Status does not ... sathamhussain 1.Layer slider's images not showing every two days 2.Layer slider license got deactivated automaticallyClosed   LayerSlider for WordPress   Updated April 6, 2018 at 11:48am   16 Most recent comment from [deleted]:We've investigated this and the images seemed to be working, the slider loaded its images. Regardless, your site is full of IP addresses. It seems like you are loading a lot of URLs through a single I ... Brent Atwater Can I create a personal sliderClosed   LayerSlider for WordPress   Updated April 4, 2018 at 11:55am   5 Most recent comment from [deleted]:I'm not exactly sure what do you mean by that. Would you like to set up a simple slider that has only one image ? If yes, you can easily do that, just set your image as a slide background. You can cho ... webinvaders Video not playing, slider stuck on loading (LayerSlider 6.7.1)Closed   LayerSlider for WordPress   Updated April 4, 2018 at 11:40am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. CESARAMARILLO I can't see the layer slider templates in the storeClosed   LayerSlider for WordPress   Updated April 3, 2018 at 8:53pm   4 Most recent comment from [deleted]:Thank you for the feedback. In this case it's possible that this problem is related to a server configuration issue. Please check the LayerSlider System Status, located in the Options menu on the Wo ... Audrey Lee Plugin could not be activated because it triggered a fatal error.Closed   LayerSlider for WordPress   Updated April 3, 2018 at 5:51pm   2 Most recent comment from [deleted]:Hello Audrey Lee, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from the ... robinsonrea Activation was cancelledClosed   LayerSlider for WordPress   Updated April 3, 2018 at 5:39pm   2 Most recent comment from [deleted]:Hello Ashley, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ... loreak Popup button on Wordpress FailClosed   LayerSlider for WordPress   Updated April 3, 2018 at 3:35am   3 Most recent comment from loreak:Ok perfect! SandraRuske ActivationClosed   LayerSlider for WordPress   Updated April 1, 2018 at 7:01pm   4 Most recent comment from [deleted]:The link I've provided has the location and even shows it on screenshots. You cannot miss it. It's on the main page of LayerSlider's admin area (NOT in your theme's admin).Also, you have to use LayerS ... danatrik Responsiveness of Default Splash sliderClosed   LayerSlider for WordPress   Updated April 3, 2018 at 8:29pm   5 Most recent comment from [deleted]:Hello again,Thank you for your patience. The issue is caused by your custom code in the style.css file: .sc-slideshow > * {    min-height: 400px;}You will need to remove this to solve the problem. Alix User roleClosed   LayerSlider for WordPress   Updated April 1, 2018 at 5:15pm   2 Most recent comment from [deleted]:Hello Alix, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately the 'Sho ... Marcos Vallarino Layer Slider don´t work with chrome in PCClosed   LayerSlider for WordPress   Updated April 1, 2018 at 5:06pm   2 Most recent comment from [deleted]:Hello Marcos Vallarino, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have c ... Gwen Reeves Purchased this yesterday, won't let me activateClosed   LayerSlider for WordPress   Updated March 30, 2018 at 4:52pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.