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Public Tickets

Rene Image sizes on IE11 with Jetpack Photon enabled & fullscreen modeClosed   LayerSlider for WordPress   Updated March 17, 2018 at 10:29am   4 Most recent comment from [deleted]:Thank you for your feedback. germaink Preview in editorClosed   LayerSlider for WordPress   Updated March 17, 2018 at 10:28am   3 Most recent comment from [deleted]:Hello germaink, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. viani frozen interfaceClosed   LayerSlider for WordPress   Updated March 14, 2018 at 8:53pm   5 Most recent comment from viani:I actually checked the System Status, there was a small memory problem, which I adjusted to the desired value: 16 MB for importing files. But for me my problem is solved, it works as I wish with the ... cyphers Image turns low resolutionClosed   LayerSlider for WordPress   Updated March 15, 2018 at 6:18pm   7 Most recent comment from [deleted]:Thank you for your patience. The dev team looked into this, but they couldn't reproduce the issue anymore. The images were appearing in the slider the same resolution as their original.They've confirm ... lineartech I can't find where to activate the license on the websiteClosed   LayerSlider for WordPress   Updated March 13, 2018 at 3:49pm   2 Most recent comment from [deleted]:Hello lineartech, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The product acti ... MUKESHJAISWAL layer sliser demoClosed   LayerSlider for WordPress   Updated March 13, 2018 at 3:47pm   2 Most recent comment from [deleted]:Hello MUKESHJAISWAL, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There are m ... Stijn Fabriek ActivationClosed   LayerSlider for WordPress   Updated March 13, 2018 at 9:36am   2 Most recent comment from [deleted]:Hello Stijn, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately some ... Sophia WPslider template parallax #1Closed   LayerSlider for WordPress   Updated March 12, 2018 at 8:46pm   24 Most recent comment from Sophia:Thank you. Well this is strange because all that time this button was ON... and the options there as well.I am confused. Anyway, for the moment it works.Best Sophia  bernardohouston LicensingClosed   LayerSlider for WordPress   Updated March 12, 2018 at 8:04pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. darkgullgray pre made sliderClosed   LayerSlider for WordPress   Updated March 12, 2018 at 7:30pm   2 Most recent comment from [deleted]:Hello Alex, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've just replied to ... Jan Persson Rating in the Slider?Closed   LayerSlider for WordPress   Updated March 12, 2018 at 8:55am   2 Most recent comment from [deleted]:Hello Jan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You will need to inse ... Alan Auld Video not playing on apple mobile devicesClosed   LayerSlider for WordPress   Updated March 11, 2018 at 9:29am   4 Most recent comment from [deleted]:We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activationsWith this you can remo ... Stephan Edwards Editor is not workingClosed   LayerSlider for WordPress   Updated March 11, 2018 at 9:28am   3 Most recent comment from [deleted]:Hello Stephan Edwards, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider ... Amy Hayes Transferring licenseClosed   LayerSlider for WordPress   Updated March 9, 2018 at 7:02pm   2 Most recent comment from [deleted]:Dear Amy, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a sit ... scinetde Installation Error (activation)Closed   LayerSlider for WordPress   Updated March 9, 2018 at 7:00pm   9 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.