I have use a plugin for generate a newsletter form and put it in to a popup, but when i click on the input fileld for fill it with my mail the popup close automatically, and this happend with the checkbox too... do you have any solution for this problem ?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You can control the popup closing methods and behaviors with the options located in the Slider Settings -> Popup section. You can set the options in a way where the popup won't be closed when clicked on/away.
Hi Attila ! thank you for your support, i had try to follow your suggest settings, but unfortunally i didn't solve my problem, i also tryed to remove the close button, but the problem is that if i click on an input field or a submit button the popup will close immediatly.... i will try to solve this problem by my self but i think that is a problem of layer slider.... anyway if i will found a solution i will post it here !
Hi Attila ! i solved the problem ! i was wrong on set a class that open the popup in the layer that i have set the form for the newsletter. i have deleted the class and it works perfectly ! thank you very mutch for your support!
I have use a plugin for generate a newsletter form and put it in to a popup, but when i click on the input fileld for fill it with my mail the popup close automatically, and this happend with the checkbox too... do you have any solution for this problem ?
can you see the demo at https://www.thenaturalspa.info/ by clicking in the mail icon (iscriviti alla newsletter)
Hello Gabriele,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You can control the popup closing methods and behaviors with the options located in the Slider Settings -> Popup section. You can set the options in a way where the popup won't be closed when clicked on/away.
Hi Attila ! thank you for your support, i had try to follow your suggest settings, but unfortunally i didn't solve my problem, i also tryed to remove the close button, but the problem is that if i click on an input field or a submit button the popup will close immediatly.... i will try to solve this problem by my self but i think that is a problem of layer slider.... anyway if i will found a solution i will post it here !
thank you for your support !
Best Regards
Hi Attila ! i solved the problem ! i was wrong on set a class that open the popup in the layer that i have set the form for the newsletter. i have deleted the class and it works perfectly ! thank you very mutch for your support!
Keratura - LayerSlider is the best !!!
Thank you for the feedback and your kind words, glad you could solve the problem. If you need further assistance please let us know.