Public Tickets
alejandrorizzo
Hi good day. (external animations & mask)Closed
LayerSlider for WordPress
Updated July 24, 2018 at 2:35pm
4
Most recent comment from [deleted]:You can find details about advanced customization, callbacks and API in the documentation, on the following URL: https://layerslider.kreaturamedia.com/documentation/#advanced-customization
hamropasal
Activation unsuccessfulClosed
LayerSlider for WordPress
Updated July 24, 2018 at 2:13pm
4
Most recent comment from [deleted]:We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Ulisses de Castro
site name changed to httpsClosed
LayerSlider for WordPress
Updated July 23, 2018 at 2:09pm
3
Most recent comment from Ulisses de Castro:Thank you. I solved the activation.Ulisses
lucasKlaas
how do i add google fonts in layeslider?Closed
LayerSlider for WordPress
Updated July 23, 2018 at 12:58pm
4
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
Johan
incompatibility with a themeClosed
LayerSlider for WordPress
Updated July 23, 2018 at 10:21am
2
Most recent comment from [deleted]:Hello Johan,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Thank you for the fee ...
Racheli
bought your product and the view of the site is not looking goodClosed
LayerSlider for WordPress
Updated July 23, 2018 at 10:16am
6
Most recent comment from [deleted]:By using the Full width or Full sized layouts in the Slider Settings of the slider.
Edenblinds
Issue with downloading Slider templateClosed
LayerSlider for WordPress
Updated July 23, 2018 at 10:01am
2
Most recent comment from [deleted]:Hello Tim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from the error ...
WSI_ArielSanchez
Not able to activate my productClosed
LayerSlider for WordPress
Updated July 23, 2018 at 9:57am
2
Most recent comment from [deleted]:Hello WSI_ArielSanchez,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems w ...
jpeterson4565
License issueClosed
LayerSlider for WordPress
Updated July 23, 2018 at 9:54am
5
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
JohnGattuso
Loading iconClosed
LayerSlider for WordPress
Updated July 20, 2018 at 11:01am
2
Most recent comment from [deleted]:Hello JohnGattuso,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you are refe ...
max-online
mp4 video is not shown in the microsoft edgeClosed
LayerSlider for WordPress
Updated July 20, 2018 at 10:57am
7
Most recent comment from [deleted]:Thank you for the feedback and for the kind words! If you need further assistance please let us know.
jillmyers24
LayerSlider not displaying mobileClosed
LayerSlider for WordPress
Updated July 24, 2018 at 2:17pm
13
Most recent comment from [deleted]:The dev team looked into it, but they didn't find any issue now. On desktop the ID#13 slider is appearing, while on mobile (or on a small screen) the ID#17 slider. Did you manage to fix it in the mea ...
Minace
impossible to use the licenceClosed
LayerSlider for WordPress
Updated July 18, 2018 at 12:48pm
2
Most recent comment from [deleted]:Hello Minace,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a ...
ryanlegal32
scroll effectClosed
LayerSlider for WordPress
Updated July 18, 2018 at 11:58am
2
Most recent comment from [deleted]:Hello ryanlegal32,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Sure, you can ...
Andrew Quartey
Slider linkClosed
LayerSlider for WordPress
Updated July 17, 2018 at 10:02am
2
Most recent comment from [deleted]:Hello Andrew Quartey,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It is workin ...