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Public Tickets

brettrachford Origami PopupClosed   LayerSlider for WordPress   Updated June 23, 2018 at 7:55pm   6 Most recent comment from brettrachford:Thank you for determining the issue. While awaiting your response, I attempted to trigger the premium  'Video Slider' in a popup, but it will not load either. Hopefully the origami/popup 'fix' res ... Anthony Hampton Purchase Code ValidationClosed   LayerSlider for WordPress   Updated June 23, 2018 at 6:12pm   6 Most recent comment from [deleted]:I've reset your license manually in our database. You should be able to use it again now. Anita Gomes Mon Layers slider disfonctionne sur mon siteClosed   LayerSlider for WordPress   Updated June 23, 2018 at 6:11pm   4 Most recent comment from [deleted]:There is no issue like this present in the plugin, LayerSlider does not 'destabilize' your site, the problem you are experiencing is most likely related to something else. Where can we check on this ... Meganthegoose cannot get Wordpress to activate the sliderClosed   LayerSlider for WordPress   Updated June 22, 2018 at 10:34am   2 Most recent comment from [deleted]:Hello Meganthegoose, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Brittvs15 ResponsivenessClosed   LayerSlider for WordPress   Updated June 21, 2018 at 2:31pm   5 Most recent comment from [deleted]:No problem! I've replied to the other ticket again. Let's keep the conversation there then. Will Heath access to slider from site/edit pageClosed   LayerSlider for WordPress   Updated June 20, 2018 at 11:27am   2 Most recent comment from [deleted]:Hello Will Heath, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorry, but i ... Joe Navas PHP ErrorsClosed   LayerSlider for WordPress   Updated June 20, 2018 at 11:24am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. paliagapino the import of a slider does not workClosed   LayerSlider for WordPress   Updated June 19, 2018 at 2:09pm   14 Most recent comment from [deleted]:In that case, the zip file already becomes corrupted during the export process. Most likely a 3rd party item is interfering with it during the export, causing this issue.Please temporary switch to a ... eatfoiegras how to enable navigation dotsClosed   LayerSlider for WordPress   Updated June 19, 2018 at 9:27am   2 Most recent comment from [deleted]:Hello eatfoiegras, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can enabl ... doronzamir slider now show on mobileClosed   LayerSlider for WordPress   Updated June 18, 2018 at 3:47pm   6 Most recent comment from [deleted]:Elementor is not our plugin, so unfortunately we cannot help you using it. If you are having problems with Elementor or its features, I'd recommend to contact its author.LayerSlider provides its own ... Paul Arnhold starting a popup slider en enfold themeClosed   LayerSlider for WordPress   Updated June 17, 2018 at 4:48pm   4 Most recent comment from [deleted]:This is a problem with the theme builder. It creates a container for the slider, and even if the slider is not visible from the start (popup), the container generated by theme is there. You will eithe ... ohashifuya Cannot saveClosed   LayerSlider for WordPress   Updated June 17, 2018 at 11:46am   2 Most recent comment from [deleted]:Hello ohashifuya, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Errors like th ... orgazmatron Renewal priceClosed   LayerSlider for WordPress   Updated June 17, 2018 at 11:41am   2 Most recent comment from [deleted]:Hello orgazmatron, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please note tha ... Alexander SRCSET with Chrome seems not to be workingClosed   LayerSlider for WordPress   Updated June 16, 2018 at 12:47pm   2 Most recent comment from [deleted]:Hello Alexander, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is an optio ... blenkerco Hover effectClosed   LayerSlider for WordPress   Updated June 16, 2018 at 12:45pm   2 Most recent comment from [deleted]:Hello blenkerco, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is a built- ...