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Public Tickets

daniellepexa server issueClosed   LayerSlider for WordPress   Updated October 2, 2018 at 1:58pm   2 Most recent comment from [deleted]:Hello daniellepexa, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wit ... Bob scrollbar thumbnailsClosed   LayerSlider for WordPress   Updated October 1, 2018 at 5:49pm   6 Most recent comment from [deleted]:That is very strange, we've never experienced this and no other user reported it so far either. We've tested it further, but couldn't reproduce this on our end, on any device or browser. Could you ple ... Christopher Changing sliders by clicking layer imageClosed   LayerSlider for WordPress   Updated October 1, 2018 at 5:46pm   6 Most recent comment from [deleted]:You can use deeplinking (https://layerslider.kreaturamedia.com/documentation/#builder-slide-linking) to start a slider with a certain slide, but please note that you cannot start it "mid-slide", only ... Fiona Morris Layer Slider ActivationClosed   LayerSlider for WordPress   Updated October 1, 2018 at 4:51pm   4 Most recent comment from [deleted]:Did you originally receive LayerSlider in a theme ? Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this. In any case,� ... whdsolutions JQueryClosed   LayerSlider for WordPress   Updated October 1, 2018 at 4:43pm   3 Most recent comment from [deleted]:Hello whdsolutions, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As the error m ... sariahhopkins Images not loading due to Http/Https mismatchClosed   LayerSlider for WordPress   Updated October 1, 2018 at 4:40pm   2 Most recent comment from [deleted]:Hello sariahhopkins, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please refer ... Clintizzle Layerslider on mobile sitesClosed   LayerSlider for WordPress   Updated September 29, 2018 at 12:20pm   2 Most recent comment from [deleted]:Hello Clintizzle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Those blank spac ... patrickouwerkerk Layerslider not working with wordpress 4.9.8. and Avada ThemeClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:45pm   4 Most recent comment from [deleted]:Could you please set up a test page where you can leave the problematic slider, so we can investigate it ? We would need to see the problem live to be able to troubleshoot it. Also, do you only experi ... oliviervbs updatingClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:27pm   2 Most recent comment from [deleted]:Hello oliviervbs, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Your sliders wil ... Crael Transition issueClosed   LayerSlider for WordPress   Updated September 27, 2018 at 6:12pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. We indeed had some issues with the jetpack plugin in the past, especially with its photon module. You could try to only disable that to se ... glorychen Drop down menu appears behind slides and is not accessibleClosed   LayerSlider for WordPress   Updated September 26, 2018 at 5:10pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. josephbrundige Play by scrollClosed   LayerSlider for WordPress   Updated September 26, 2018 at 4:47pm   3 Most recent comment from josephbrundige:Thank you for the reply. It turns out my client doesn't like the play by scroll feature anyway, so I am all set for now. thank you German links problems on iphoneClosed   LayerSlider for WordPress   Updated September 26, 2018 at 3:37pm   5 Most recent comment from [deleted]:Were you able to set up the temporary WP login for us ? We did not receive any login information so far. Roger_Jolicoeur Prevent LayerSlider from starting before page load completesClosed   LayerSlider for WordPress   Updated September 26, 2018 at 12:05pm   2 Most recent comment from [deleted]:Hello Roger_Jolicoeur, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... lokibjensen Updated and now all slides are middingClosed   LayerSlider for WordPress   Updated September 25, 2018 at 5:09pm   3 Most recent comment from [deleted]:Hello lokibjensen, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.