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Public Tickets

glorychen Drop down menu appears behind slides and is not accessibleClosed   LayerSlider for WordPress   Updated September 26, 2018 at 5:10pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. josephbrundige Play by scrollClosed   LayerSlider for WordPress   Updated September 26, 2018 at 4:47pm   3 Most recent comment from josephbrundige:Thank you for the reply. It turns out my client doesn't like the play by scroll feature anyway, so I am all set for now. thank you German links problems on iphoneClosed   LayerSlider for WordPress   Updated September 26, 2018 at 3:37pm   5 Most recent comment from [deleted]:Were you able to set up the temporary WP login for us ? We did not receive any login information so far. Roger_Jolicoeur Prevent LayerSlider from starting before page load completesClosed   LayerSlider for WordPress   Updated September 26, 2018 at 12:05pm   2 Most recent comment from [deleted]:Hello Roger_Jolicoeur, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... lokibjensen Updated and now all slides are middingClosed   LayerSlider for WordPress   Updated September 25, 2018 at 5:09pm   3 Most recent comment from [deleted]:Hello lokibjensen, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. mary feuer autoplay inconsistentClosed   LayerSlider for WordPress   Updated September 24, 2018 at 11:06pm   1 Most recent comment from mary feuer:I have a slider page on which I am using layers to deploy two different separate  pop-up sliders that each contain videos.  One contains a single video, the other has two.  About 1/3 of the time, ... mary feuer Size Limit?Closed   LayerSlider for WordPress   Updated September 24, 2018 at 2:19pm   4 Most recent comment from [deleted]:In case the System Status is all green, we cannot really tell much else from our end unfortunately, as we do not have the necessary tools to check your server logs or settings, not even with a WP logi ... mary feuer RevisionsClosed   LayerSlider for WordPress   Updated September 23, 2018 at 2:45pm   3 Most recent comment from mary feuer:Attila, That may explain why many are missing, because during the period of several months when I was not working on this slider, I did deauthorize it and use that install elsewhere (I have 3 instal ... Craig Continuous scrolling backgroundClosed   LayerSlider for WordPress   Updated September 23, 2018 at 1:15pm   2 Most recent comment from [deleted]:Hello Craig, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately there ... zaurgon Nofollow for a layerslider linkClosed   LayerSlider for WordPress   Updated September 23, 2018 at 12:59pm   2 Most recent comment from [deleted]:Hello zaurgon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can apply commo ... mdsweb constant refresh while scrolling on mobileClosed   LayerSlider for WordPress   Updated September 20, 2018 at 8:27pm   2 Most recent comment from [deleted]:Hello mdsweb, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems like the pa ... DragNfLy Pop-Up SliderClosed   LayerSlider for WordPress   Updated September 20, 2018 at 3:36pm   9 Most recent comment from DragNfLy:Hi Attila,Thank you so much. The slider is added to a widget which is on the front-page. I added both sliders to the widget which appears on the Home page. I did not think to select the Home page as w ... mary feuer importing an entire slider as a layerClosed   LayerSlider for WordPress   Updated September 20, 2018 at 1:27pm   6 Most recent comment from mary feuer:Thanks, I think I'm OK with the popup version.  mary feuer Layer not behaving as is indicatedClosed   LayerSlider for WordPress   Updated September 20, 2018 at 1:26pm   4 Most recent comment from mary feuer:Whatever was going on with the text, this is a related problem, because it also stopped happening. Nothing changed on my end. I had previously done a conflict test, and found nothing, But all of a sud ... mary feuer Text noty displaying properlyClosed   LayerSlider for WordPress   Updated September 20, 2018 at 1:25pm   8 Most recent comment from mary feuer:Hi, Yes it shows normally for me too, now.  The problem ceased as quickly as it started. I know you've mentioned cacheing as the culprit before, and I'm of course no expert on anything, but according ...