Public Tickets
polyresingifts
The last banner will not roll to the first oneClosed
LayerSlider for WordPress
Updated September 5, 2018 at 11:09am
2
Most recent comment from [deleted]:Hello Leo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your s ...
strutt2018
For RefundClosed
LayerSlider for WordPress
Updated September 5, 2018 at 11:04am
2
Most recent comment from [deleted]:Dear strutt2018,We've replied to your refund request yesterday. Please refer to that message for details on this case.
omeed amen
Archive_ZipClosed
LayerSlider for WordPress
Updated September 5, 2018 at 10:55am
2
Most recent comment from [deleted]:Hello omeed amen,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The Archive_Zip ...
Technolion
sliders disappearedClosed
LayerSlider for WordPress
Updated September 1, 2018 at 6:22pm
3
Most recent comment from Technolion:Hi Attila, this is the issue, u can not see the sliders in the front end, even though they are there in the backend , i attached photos
snitt
Layerslider: font problemsClosed
LayerSlider for WordPress
Updated August 31, 2018 at 12:06pm
8
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Ali_Bongo
Fatal error messageClosed
LayerSlider for WordPress
Updated August 30, 2018 at 3:12pm
7
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Donita
SlidersClosed
LayerSlider for WordPress
Updated August 30, 2018 at 10:24am
2
Most recent comment from [deleted]:Hello Donita,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, you can insert ...
jmessenger919
Add Class to LS-WrapperClosed
LayerSlider for WordPress
Updated August 29, 2018 at 3:25pm
2
Most recent comment from [deleted]:Hello Jesse,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Without seeing your ...
webinvaders
Youtube video not playing in Chrome (LayerSlider 6.7.1)Closed
LayerSlider for WordPress
Updated August 29, 2018 at 3:18pm
9
Most recent comment from [deleted]:The dev team is still working on the updates. We will release them as soon as we're ready. Thank you.
alex_sperandio
Avada Adventure Slider Isn't importingClosed
LayerSlider for WordPress
Updated August 29, 2018 at 1:59pm
2
Most recent comment from [deleted]:Hello alex_sperandio,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems w ...
doronzamir
slider problem on mobileClosed
LayerSlider for WordPress
Updated August 29, 2018 at 1:48pm
5
Most recent comment from [deleted]:Dear serkan,Please open a new ticket for your case. Thank you.
trdreamworks
Slider not loading on mobileClosed
LayerSlider for WordPress
Updated August 28, 2018 at 12:12pm
7
Most recent comment from [deleted]:You will need to add both sliders for this to work. We are not familiar with your page builder, but LayerSlider also provides several options to include sliders to pages. You can find the available me ...
Roger_Jolicoeur
Move Circle Timer to Top Left Corner?Closed
LayerSlider for WordPress
Updated August 27, 2018 at 5:17pm
3
Most recent comment from Roger_Jolicoeur:FYI, adding the following to the Layer Slider CSS editor moves the circle timer from right to left . . . .ls-v6 .ls-circle-timer { right: auto; left: 16px;}
lidialidya
Transitions not working / blank slide / theme incompatibilityClosed
LayerSlider for WordPress
Updated August 27, 2018 at 4:15pm
3
Most recent comment from [deleted]:Hello lidialidya,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately th ...
design_agency
full height sliderClosed
LayerSlider for WordPress
Updated August 27, 2018 at 2:46pm
8
Most recent comment from [deleted]:The problem is that the layers are also behaving responsively and resizing alongside the slider. There's no option to turn off responsiveness for layers only, but keep it for the slider itself. Howeve ...