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Public Tickets

Derrick Slide layout problemsClosed   LayerSlider for WordPress   Updated August 6, 2018 at 10:01am   4 Most recent comment from [deleted]:I'm sorry, but I'm not exactly sure what is the problem you are facing currently, or what do you mean by "stable image". As mentioned, the slider is fullscreen now, if you would like to lower its heig ... marcusreif LayerSlider isn't showing the sliders after moving to SSLClosed   LayerSlider for WordPress   Updated August 5, 2018 at 2:21pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jean-Francois problemClosed   LayerSlider for WordPress   Updated August 5, 2018 at 1:37pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. don Background video does not play on mobile phonesClosed   LayerSlider for WordPress   Updated August 3, 2018 at 11:32am   2 Most recent comment from [deleted]:Hello don, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately the vid ... KunaCustoms auto updateClosed   LayerSlider for WordPress   Updated August 1, 2018 at 6:55pm   8 Most recent comment from [deleted]:If you need further assistance please let us know. Kinga0001 Error on Layerslider with php 7.1Closed   LayerSlider for WordPress   Updated July 31, 2018 at 5:45pm   4 Most recent comment from [deleted]:LayerSlider fully supports PHP 7.x versions, there shouldn't be any issue with them. We tested, but we couldn't reproduce this error on our end.Judging from the error message, we believe that it mig ... Roger_Jolicoeur Using Layer Slider As a Fixed BackgroundClosed   LayerSlider for WordPress   Updated July 31, 2018 at 5:25pm   4 Most recent comment from [deleted]:Unfortunately not. Ilya Add a Mute/Unmute ButtonClosed   LayerSlider for WordPress   Updated July 31, 2018 at 12:11pm   2 Most recent comment from [deleted]:Hello Ilya, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can enable the con ... KAYBEE PHP ZipArchiveClosed   LayerSlider for WordPress   Updated July 31, 2018 at 12:00pm   4 Most recent comment from [deleted]:As shown on the screenshot, that is the Archive_Zip. What you need is the PHP ZipArchive. They are two different extensions. alejandrorizzo problem in theme divi...Closed   LayerSlider for WordPress   Updated July 30, 2018 at 3:22pm   3 Most recent comment from alejandrorizzo:Hello Attila ... solved! the problem.... Automatic playback in Google version m66 is disabled. Chrome's autoplay policies will change in April of 2018. https://developers.google.com/web/updates/20 ... levityevents Trigger Pop up from clicking on MenuClosed   LayerSlider for WordPress   Updated July 30, 2018 at 9:46am   2 Most recent comment from [deleted]:Hello levityevents, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. In case you ... designmonkeymedia Slide ScheduleClosed   LayerSlider for WordPress   Updated July 30, 2018 at 9:40am   4 Most recent comment from [deleted]:Unfortunately no, you cannot achieve this at the moment, not even with the API.But yes, we are planning to include this feature to the plugin in future releases, but there is no ETA available yet. alejandrorizzo GreenShockClosed   LayerSlider for WordPress   Updated July 27, 2018 at 11:11am   2 Most recent comment from [deleted]:Hello alejandrorizzo, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunatel ... donarcher Cannot Ad Layer to SliderClosed   LayerSlider for WordPress   Updated July 27, 2018 at 10:59am   2 Most recent comment from [deleted]:Hello donarcher, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no iss ... ryanlegal32 Static LayerClosed   LayerSlider for WordPress   Updated July 27, 2018 at 10:55am   2 Most recent comment from [deleted]:Hello ryanlegal32, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The option to s ...