Public Tickets
don
Background video does not play on mobile phonesClosed
LayerSlider for WordPress
Updated August 3, 2018 at 11:32am
2
Most recent comment from [deleted]:Hello don,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately the vid ...
KunaCustoms
auto updateClosed
LayerSlider for WordPress
Updated August 1, 2018 at 6:55pm
8
Most recent comment from [deleted]:If you need further assistance please let us know.
Kinga0001
Error on Layerslider with php 7.1Closed
LayerSlider for WordPress
Updated July 31, 2018 at 5:45pm
4
Most recent comment from [deleted]:LayerSlider fully supports PHP 7.x versions, there shouldn't be any issue with them. We tested, but we couldn't reproduce this error on our end.Judging from the error message, we believe that it mig ...
Roger_Jolicoeur
Using Layer Slider As a Fixed BackgroundClosed
LayerSlider for WordPress
Updated July 31, 2018 at 5:25pm
4
Most recent comment from [deleted]:Unfortunately not.
Ilya
Add a Mute/Unmute ButtonClosed
LayerSlider for WordPress
Updated July 31, 2018 at 12:11pm
2
Most recent comment from [deleted]:Hello Ilya,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can enable the con ...
KAYBEE
PHP ZipArchiveClosed
LayerSlider for WordPress
Updated July 31, 2018 at 12:00pm
4
Most recent comment from [deleted]:As shown on the screenshot, that is the Archive_Zip. What you need is the PHP ZipArchive. They are two different extensions.
alejandrorizzo
problem in theme divi...Closed
LayerSlider for WordPress
Updated July 30, 2018 at 3:22pm
3
Most recent comment from alejandrorizzo:Hello Attila ...
solved! the problem....
Automatic playback in Google version m66 is disabled. Chrome's autoplay policies will change in April of 2018. https://developers.google.com/web/updates/20 ...
levityevents
Trigger Pop up from clicking on MenuClosed
LayerSlider for WordPress
Updated July 30, 2018 at 9:46am
2
Most recent comment from [deleted]:Hello levityevents,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
In case you ...
designmonkeymedia
Slide ScheduleClosed
LayerSlider for WordPress
Updated July 30, 2018 at 9:40am
4
Most recent comment from [deleted]:Unfortunately no, you cannot achieve this at the moment, not even with the API.But yes, we are planning to include this feature to the plugin in future releases, but there is no ETA available yet.
alejandrorizzo
GreenShockClosed
LayerSlider for WordPress
Updated July 27, 2018 at 11:11am
2
Most recent comment from [deleted]:Hello alejandrorizzo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunatel ...
donarcher
Cannot Ad Layer to SliderClosed
LayerSlider for WordPress
Updated July 27, 2018 at 10:59am
2
Most recent comment from [deleted]:Hello donarcher,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no iss ...
ryanlegal32
Static LayerClosed
LayerSlider for WordPress
Updated July 27, 2018 at 10:55am
2
Most recent comment from [deleted]:Hello ryanlegal32,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The option to s ...
doronzamir
Main SliderClosed
LayerSlider for WordPress
Updated July 26, 2018 at 2:33pm
2
Most recent comment from [deleted]:Hello Doron Zamir,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you want an ...
Ali
Layerslider and Flatsome ConflictClosed
LayerSlider for WordPress
Updated July 26, 2018 at 2:20pm
7
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
lucasKlaas
how can i add a video as the main slide background?Closed
LayerSlider for WordPress
Updated July 25, 2018 at 12:49pm
3
Most recent comment from [deleted]:Hello lucasKlaas,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you would lik ...