Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

qfactor Issues with slidesClosed   LayerSlider for WordPress   Updated November 28, 2019 at 9:30am   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jose Manuel Hernandez Failed to activate pluginClosed   LayerSlider for WordPress   Updated November 27, 2019 at 6:46pm   10 Most recent comment from [deleted]:We've checked and everything seems to be in order on the WP admin. What we can think of is that a firewall or a contentfilter could be responsible for this. We'd also recommend to check on ... Shirley Is there a template for what you've used on the Home screenClosed   LayerSlider for WordPress   Updated November 27, 2019 at 11:19am   4 Most recent comment from [deleted]:Unfortunately, there is no release date availabe yet. Christian McShane Crossfade transition issueClosed   LayerSlider for WordPress   Updated November 27, 2019 at 10:40am   2 Most recent comment from [deleted]:Hello Christian,Thank you for getting in touch with us. We appreciate your patience while we've been working towards your ticket.We've checked on your site and we believe that the problem is ... Ljubomir Doric Static layerClosed   LayerSlider for WordPress   Updated November 25, 2019 at 10:11pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Roberto Layer slider doesn't show in iphoneClosed   LayerSlider for WordPress   Updated November 25, 2019 at 9:39pm   2 Most recent comment from [deleted]:Hello Roberto,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've t ... Maureen van Goethem Slider is gone since updating to v6.9.4Closed   LayerSlider for WordPress   Updated November 25, 2019 at 9:34pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. projectwebseo webp safari fallback methodClosed   LayerSlider for WordPress   Updated November 25, 2019 at 12:03pm   2 Most recent comment from [deleted]:Hello Projectwebseo,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfor ... duygu KeyClosed   LayerSlider for WordPress   Updated November 24, 2019 at 6:42pm   10 Most recent comment from [deleted]:We did not block anything, and we did not request that you purchase anything again. As mentioned, this is either a 3rd party interference or a server configuration issue. Unfortunately if you are no ... Peter Wolf Sky Experience SliderClosed   LayerSlider for WordPress   Updated November 23, 2019 at 7:59pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem.If you need further assistance please let us know Bud Carlson Just Purchased A License For My ClientClosed   LayerSlider for WordPress   Updated November 23, 2019 at 8:27am   2 Most recent comment from [deleted]:Hello Bud,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Activating Laye ... Ashley Slider isn't seems to have frozeClosed   LayerSlider for WordPress   Updated November 23, 2019 at 8:12am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Brian Johnson error in codeClosed   LayerSlider for WordPress   Updated November 22, 2019 at 10:02am   2 Most recent comment from [deleted]:Hello Brian,Thank you for the feedback.I'll forward this to the dev team. mary feuer LicensesClosed   LayerSlider for WordPress   Updated November 21, 2019 at 12:09pm   2 Most recent comment from [deleted]:Hello Mary,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no op ... alexlytle12345 lytle BugClosed   LayerSlider for WordPress   Updated November 20, 2019 at 9:10pm   12 Most recent comment from [deleted]:Thank you for the feedback.Unfortunately, the fix did not make it to this version. We've released a quick update that was only focusing on addressing the changes introduced in WordPress 5.3. so t ...