Okay
  Public Ticket #2258018
Dropshadow issue
Closed

Comments

  •   UGL Holdings started the conversation
  • [deleted] replied

    Hello,

    Thank you for getting in touch with us.

    Yes, a login would be helpful to troubleshoot this case. Could you please set up a temporary WP user for us that we can use? You can leave the credentials here as a private reply. Thank you.

  •   UGL Holdings replied privately
  • [deleted] replied

    Thank you, the login works. But it seems like we do not have access to LayerSlider. We can only see and open the WPML and WPBakery plugins currently. Could you please update that?

  •   UGL Holdings replied privately
  • [deleted] replied

    Thank you, it works now. My colleagues and I will look into this to see what we can find, and get back to you shortly.

  •   UGL Holdings replied privately
  • [deleted] replied

    Thank you for your patience. 

    The problem is that LayerSlider does not handle filters the same way as it does with CSS. So in this case it's not enough to only set it in the filter.

    We've applied a custom class ( .drop-shadow-layer ) on the layer, and set the drop-shadow filter with !important on it, in the CSS Editor. 

    It should work properly this way. 

  •   UGL Holdings replied privately
  • [deleted] replied

    Thank you for the feedback. 

    If you need further assistance please let us know.

  •   UGL Holdings replied privately
  • [deleted] replied

    Thank you. Same to yousmile.png