Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Annie Whitehouse I have just paid for this and I cannot activate it WP says wrong log inClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:54pm   2 Most recent comment from [deleted]:Hello Annie,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.What exactly ... esotronic Layer Slider not showing images uploaded to WordpressClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:39pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jeff Can I conditionally display a popupClosed   LayerSlider for WordPress   Updated January 7, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello Jeff,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Mohammad LicenseClosed   LayerSlider for WordPress   Updated January 6, 2020 at 11:06pm   7 Most recent comment from [deleted]:You can reset your licenses in your account page on the mentioned URL: https://account.kreaturamedia.com/ You login with an email and import your licenses from Envato, then you will be able to manage ... Mark Greksa After I purchased and updated your program, I no longer have ANY sliders on our site! Everything was working fine until I tried updating a new slider, then found out I had to buy your product for an update. I see all my sliders on my side, save changes, and then, nothing on the site itself! HELP. This is a big business!Closed   LayerSlider for WordPress   Updated January 4, 2020 at 12:11am   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Sergio David Contreras Frayre RefundClosed   LayerSlider for WordPress   Updated January 4, 2020 at 12:10am   2 Most recent comment from [deleted]:Hello Sergio,We understand. We've approved your refund and it will be processed shortly. Please note, it usually takes 3-5 business days for the transition to complete. Joey Santoro Wp not allowing me to activate licenseClosed   LayerSlider for WordPress   Updated January 2, 2020 at 1:59pm   2 Most recent comment from [deleted]:Hello Joey,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems with ... Stuart Paul trigger hover/click event on a layerClosed   LayerSlider for WordPress   Updated January 1, 2020 at 10:01pm   4 Most recent comment from [deleted]:The hover effect/trigger is applied on the layer itself (container), not on its inner content. Unfortunately it's not possible to only target certain part of a layer at the moment. Gustav Palm Server error? License can not be activatedClosed   LayerSlider for WordPress   Updated January 1, 2020 at 9:53pm   2 Most recent comment from [deleted]:Hello Gustav,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems wit ... roxinjim missing slider in backendClosed   LayerSlider for WordPress   Updated December 31, 2020 at 9:23am   2 Most recent comment from [deleted]:Hello Roxinjim,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.First plea ... Rita origami sliderClosed   LayerSlider for WordPress   Updated December 30, 2020 at 10:49am   2 Most recent comment from [deleted]:Hello Rita,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can change ... Goutam Ajax errorClosed   LayerSlider for WordPress   Updated December 30, 2020 at 8:35am   2 Most recent comment from [deleted]:Hello Goutam,Thank you for getting in touch with us. Please show us your site or a test page where we can check on this. Thank you. Nikolaus Rapp ls-popup cookiesClosed   LayerSlider for WordPress   Updated December 29, 2019 at 1:42pm   11 Most recent comment from Nikolaus Rapp:Hallo Attila - thank you for staying tuned.As already mentioned multiple times now I do not use the sliders PopUp-functionality on any live page and not on any slider in the backend. In fact i delete ... Leah Popup keeps popping upClosed   LayerSlider for WordPress   Updated January 2, 2020 at 2:15pm   10 Most recent comment from [deleted]:Thank you for your patience.We've looked around and it seems like something (a plugin or theme) is blocking cookies on your site. That is why the repeat controls do not work, as they rely on the ... Kimmo Olofsman cant import themesClosed   LayerSlider for WordPress   Updated December 28, 2019 at 8:57am   2 Most recent comment from [deleted]:Hello Kimmo,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Which version ...