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Public Tickets

Bobby Johnson Cannot update Layerslider contentClosed   LayerSlider for WordPress   Updated November 5, 2019 at 8:45am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Anthony Chappell layers slider activation on taking after entering purchase codeClosed   LayerSlider for WordPress   Updated November 5, 2019 at 8:30am   4 Most recent comment from [deleted]:Thank you for the feedback.Unfortunately in that case, there might be a conflict with a 3rd party item that is preventing the plugin activation.Please temporarily disable other plugins and switch to a ... pixtrude popup setting for video sound controls don't it worksClosed   LayerSlider for WordPress   Updated November 4, 2019 at 6:22pm   2 Most recent comment from [deleted]:Hello Pixtrude, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please sh ... the_summit Bug entering a link on a imageClosed   LayerSlider for WordPress   Updated November 4, 2019 at 12:34pm   5 Most recent comment from [deleted]:We've checked on your site, but unfortunately it's not clear what might be causing this just by looking at the front-end, with no links applied at the moment.Please set up a test page where ... studio-2 Slider not visibleClosed   LayerSlider for WordPress   Updated November 3, 2019 at 9:44pm   2 Most recent comment from [deleted]:Hello Studio-2, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can ... Kenneth Gundersen What happens if I forget to deactivate the purchase code from a old webpage?Closed   LayerSlider for WordPress   Updated November 3, 2019 at 9:41pm   2 Most recent comment from [deleted]:Hello Kenneth, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have l ... cmkridler Text previews fine but appears tiny on live pageClosed   LayerSlider for WordPress   Updated November 1, 2019 at 10:25pm   7 Most recent comment from [deleted]:Unfortunately, that will not do it. The problem is that the existing slider styles/CSS/settings are getting overwritten by your theme. It does not matter what you enter there as long as the theme is i ... Alexandra Tornek transitions not workingClosed   LayerSlider for WordPress   Updated November 1, 2019 at 10:24pm   8 Most recent comment from [deleted]:Dear Rbonsweenie,Please open a new ticket for your case. Thank you. Soapster1 Christmas/ Holiday Promotional SlidersClosed   LayerSlider for WordPress   Updated November 1, 2019 at 10:23pm   2 Most recent comment from [deleted]:Hello Soapster1, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ... Richard Tamouzian Overlay Copy on ImageClosed   LayerSlider for WordPress   Updated October 31, 2019 at 10:24am   4 Most recent comment from [deleted]:You can format your text layers in their Styles tab. You can select their font family, font size, alignment, color and so on. Every option is available there to format the text. You can even add new f ... ilanafox Broken homepage sliderClosed   LayerSlider for WordPress   Updated October 30, 2019 at 8:40pm   2 Most recent comment from [deleted]:Hello Ilana & Lance, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I ... oliviero56 problem on php 7.2Closed   LayerSlider for WordPress   Updated October 30, 2019 at 8:24pm   2 Most recent comment from [deleted]:Hello Oliviero56, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSl ... Olga Fischer Broken next/previous arrowsClosed   LayerSlider for WordPress   Updated October 30, 2019 at 8:15pm   3 Most recent comment from [deleted]:Hello Olga, Thank you for the feedback. Judging from your description, it is likely that your theme is applying its own styles on the sliders, interfering with their default settings. I'd recomme ... kpeluso InstallationClosed   LayerSlider for WordPress   Updated October 30, 2019 at 7:30am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. thanqwe123 Delay loading pageClosed   LayerSlider for WordPress   Updated October 30, 2019 at 7:27am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.