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Public Tickets

BENJAMIN SACHS Transition timingClosed   LayerSlider for WordPress   Updated January 10, 2020 at 7:47am   2 Most recent comment from [deleted]:Hello Benjamin,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunat ... Syed Choudhury JS errors - layers don't loadClosed   LayerSlider for WordPress   Updated January 9, 2020 at 2:54pm   5 Most recent comment from Syed Choudhury:Thanks. All sorted now.  jelle Hoekstra Pop up mobileClosed   LayerSlider for WordPress   Updated January 9, 2020 at 10:38am   2 Most recent comment from [deleted]:Hello Jelle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have che ... Andrea Tablet IssueClosed   LayerSlider for WordPress   Updated January 9, 2020 at 10:18am   4 Most recent comment from [deleted]:Naturally, if you add a slider (or any other element) to a page, the page layout will change. Nonetheless, LayerSlider does not control your menu or the way it changes on different devices. That is co ... Annie Whitehouse I have just paid for this and I cannot activate it WP says wrong log inClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:54pm   2 Most recent comment from [deleted]:Hello Annie,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.What exactly ... esotronic Layer Slider not showing images uploaded to WordpressClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:39pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jeff Can I conditionally display a popupClosed   LayerSlider for WordPress   Updated January 7, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello Jeff,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Mohammad LicenseClosed   LayerSlider for WordPress   Updated January 6, 2020 at 11:06pm   7 Most recent comment from [deleted]:You can reset your licenses in your account page on the mentioned URL: https://account.kreaturamedia.com/ You login with an email and import your licenses from Envato, then you will be able to manage ... Mark Greksa After I purchased and updated your program, I no longer have ANY sliders on our site! Everything was working fine until I tried updating a new slider, then found out I had to buy your product for an update. I see all my sliders on my side, save changes, and then, nothing on the site itself! HELP. This is a big business!Closed   LayerSlider for WordPress   Updated January 4, 2020 at 12:11am   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Sergio David Contreras Frayre RefundClosed   LayerSlider for WordPress   Updated January 4, 2020 at 12:10am   2 Most recent comment from [deleted]:Hello Sergio,We understand. We've approved your refund and it will be processed shortly. Please note, it usually takes 3-5 business days for the transition to complete. Joey Santoro Wp not allowing me to activate licenseClosed   LayerSlider for WordPress   Updated January 2, 2020 at 1:59pm   2 Most recent comment from [deleted]:Hello Joey,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems with ... Stuart Paul trigger hover/click event on a layerClosed   LayerSlider for WordPress   Updated January 1, 2020 at 10:01pm   4 Most recent comment from [deleted]:The hover effect/trigger is applied on the layer itself (container), not on its inner content. Unfortunately it's not possible to only target certain part of a layer at the moment. Gustav Palm Server error? License can not be activatedClosed   LayerSlider for WordPress   Updated January 1, 2020 at 9:53pm   2 Most recent comment from [deleted]:Hello Gustav,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems wit ... roxinjim missing slider in backendClosed   LayerSlider for WordPress   Updated December 31, 2020 at 9:23am   2 Most recent comment from [deleted]:Hello Roxinjim,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.First plea ... Rita origami sliderClosed   LayerSlider for WordPress   Updated December 30, 2020 at 10:49am   2 Most recent comment from [deleted]:Hello Rita,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can change ...