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Public Tickets

Mark Trial PeriodClosed   LayerSlider for WordPress   Updated February 4, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello Mark,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We (Kreatura) ... Michael Lord M Smith Slider FixClosed   LayerSlider for WordPress   Updated February 4, 2020 at 11:14am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Michel Gelinas Slider obscuring drop-down menuClosed   LayerSlider for WordPress   Updated February 3, 2020 at 1:01pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Peter Rawlings Text layers display inconsistentlyClosed   LayerSlider for WordPress   Updated February 2, 2020 at 7:36pm   7 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Brett Jackson Photo Gallery with ThumbnailsClosed   LayerSlider for WordPress   Updated February 1, 2020 at 8:58am   2 Most recent comment from [deleted]:Hello Brett,Thank you for getting in touch with us.Please note that LayerSlider is a slider plugin, so generally it was not meant for this kind of gallery usage. But you can still achieve something s ... raf help implementing layersliders into portfolio sectionClosed   LayerSlider for WordPress   Updated February 1, 2020 at 8:51am   2 Most recent comment from [deleted]:Hello Raf,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can find th ... Marie-Claude Molnar Using Layer Slider for WPClosed   LayerSlider for WordPress   Updated February 1, 2020 at 8:49am   2 Most recent comment from [deleted]:Hello Marie-Claude,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There ... Michele Image displayClosed   LayerSlider for WordPress   Updated January 30, 2020 at 9:40pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Gerard Register my product license key into my accountClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:04pm   2 Most recent comment from [deleted]:Hello Gerard,I'm sorry, but I'm not sure what do you mean by that. You already seem to have a ticksy account that is connected to your license. Gerard Disable full screen optionClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:03pm   2 Most recent comment from [deleted]:Hello Gerard,Thank you for getting in touch with us. You can disable this in the Slider Settings -> Layout tab of your slider. Gerard Weird circle at the top of my sliderClosed   LayerSlider for WordPress   Updated January 30, 2020 at 2:40am   3 Most recent comment from Gerard:Perfect, thanks.Problem solved! ;D Gary Priddy Responsive view not scaling properlyClosed   LayerSlider for WordPress   Updated January 30, 2020 at 12:08am   4 Most recent comment from [deleted]:Thank you for the feedback.That slider does not appear on mobiles because you have enabled the Hide on mobile option for it. You will need to turn that off and only leave the Hide over / Hide under va ... VX Company The plugin installation failed.Closed   LayerSlider for WordPress   Updated January 29, 2020 at 11:26pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. projectwebseo HUGE CONFLICT WITH CHART PLUGINSClosed   LayerSlider for WordPress   Updated January 29, 2020 at 9:29am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Carla Mobie visibilytClosed   LayerSlider for WordPress   Updated January 28, 2020 at 1:04pm   3 Most recent comment from [deleted]:We've checked on this and it looks like either your theme or a plugin is causing this error by hiding the slider on mobiles. To start troubleshooting please temporary disable other plugins and sw ...