Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

John license not activatingClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello John,We've already replied to your other ticket regarding the same case. Please check on it and reply to that. Thank you. Greg Wilke Upgrade old versionClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:19am   2 Most recent comment from [deleted]:Hello Greg,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Version 5.2 is ... Horizon Admin Functionality questionsClosed   LayerSlider for WordPress   Updated February 10, 2020 at 2:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Tom McHale Slider not showing on mobileClosed   LayerSlider for WordPress   Updated February 8, 2020 at 3:23pm   3 Most recent comment from Tom McHale:Thanks Attila - I found it finally! There was an image override setting buried in the theme options that was placing an image in mobile responsive mode that overrode the slider. Now it's seems to ... David Salenius not working on my wordpress blog pageClosed   LayerSlider for WordPress   Updated February 8, 2020 at 10:36am   2 Most recent comment from [deleted]:Hello David,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There seems t ... Laetitia TRILLEAU The slider landing page is constantly refreshingClosed   LayerSlider for WordPress   Updated February 8, 2020 at 10:26am   2 Most recent comment from [deleted]:Hello Laetitia,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please not ... Shari Trying to install on a local host XAMPP and I keep getting an error when activating my newly bought license.Closed   LayerSlider for WordPress   Updated February 6, 2020 at 10:18pm   4 Most recent comment from [deleted]:Thank you for the feedback.If there are no errors there, then unfortunately it might be an incompatibility problem with a 3rd party item.Please continue troubleshooting by temporarily disabling other ... fidraman RTL text problemClosed   LayerSlider for WordPress   Updated February 6, 2020 at 10:06pm   3 Most recent comment from [deleted]:Hello Fidraman,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Wyeth Can't add more than 24 slidesClosed   LayerSlider for WordPress   Updated February 6, 2020 at 11:10am   12 Most recent comment from [deleted]:We've confirmed that it's a server limitation. Your sliders in Revolution Slider might contain less content and that is why they still work. But if you add the same amount of data as you d ... James Agudo Preload Key Request skin.cssClosed   LayerSlider for WordPress   Updated February 4, 2020 at 7:20pm   3 Most recent comment from [deleted]:Hello James,Thank you for getting in touch with us.Yes, that is right. If you have other questions, let us know. Mark Trial PeriodClosed   LayerSlider for WordPress   Updated February 4, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello Mark,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We (Kreatura) ... Michael Lord M Smith Slider FixClosed   LayerSlider for WordPress   Updated February 4, 2020 at 11:14am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Michel Gelinas Slider obscuring drop-down menuClosed   LayerSlider for WordPress   Updated February 3, 2020 at 1:01pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Peter Rawlings Text layers display inconsistentlyClosed   LayerSlider for WordPress   Updated February 2, 2020 at 7:36pm   7 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Brett Jackson Photo Gallery with ThumbnailsClosed   LayerSlider for WordPress   Updated February 1, 2020 at 8:58am   2 Most recent comment from [deleted]:Hello Brett,Thank you for getting in touch with us.Please note that LayerSlider is a slider plugin, so generally it was not meant for this kind of gallery usage. But you can still achieve something s ...