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Public Tickets

Rebecca Stahlbusch Origami Slider TransitionClosed   LayerSlider for WordPress   Updated January 14, 2020 at 11:47pm   4 Most recent comment from [deleted]:The origami transition should be animated in Chrome and on other modern browsers. Only outdated browsers (such as IE) should have problems with it in some cases. The reason the origami transition is ... David Carrano upgrading existing installation using license keyClosed   LayerSlider for WordPress   Updated January 14, 2020 at 11:26pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Alex Update FailClosed   LayerSlider for WordPress   Updated January 14, 2020 at 2:02pm   2 Most recent comment from [deleted]:Hello Alex,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no ve ... Frank Braun Connect layers ??Closed   LayerSlider for WordPress   Updated January 14, 2020 at 2:00pm   2 Most recent comment from [deleted]:Hello Frank,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... surasit akkhabud I have problem activation licenseClosed   LayerSlider for WordPress   Updated January 13, 2020 at 11:18pm   4 Most recent comment from [deleted]:Thank you for the feedback. Something seems to be interfering with the plugin activation on your installation.Problems like this are usually related to server configuration issues unfortunately. Ple ... Tony Baddhan Slider Links Hanging / Not RespondingClosed   LayerSlider for WordPress   Updated January 13, 2020 at 12:52pm   10 Most recent comment from Tony Baddhan:Thank you for your reply - it's frustrating as the problem is still occurring on my computer. I will try on another computer / device but I find it strange that you're not able to replicate ... Michael video unute button locationClosed   LayerSlider for WordPress   Updated January 13, 2020 at 11:54am   2 Most recent comment from [deleted]:Hello Michael,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunate ... Michael resize your exampleClosed   LayerSlider for WordPress   Updated January 13, 2020 at 11:50am   2 Most recent comment from [deleted]:Hello Michael,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The Allow ... Rita I cannot install the LayerSliderClosed   LayerSlider for WordPress   Updated January 13, 2020 at 11:43am   4 Most recent comment from [deleted]:Thank you for the feedback.It seems like your host is limiting the file size you can use, that is why you cannot install it.You will either need to contact your hosting provider and ask that they rais ... Johnny Reset my licenceClosed   LayerSlider for WordPress   Updated January 12, 2020 at 9:23am   2 Most recent comment from [deleted]:Hello Johnny, As we've discussed in your previuos ticket, you can manage and reset the activation of your licenses in your account page: https://account.kreaturamedia.com/ You will need to login ... Ben Lochard Sliders on Tablets and MobileClosed   LayerSlider for WordPress   Updated January 12, 2020 at 11:02pm   7 Most recent comment from [deleted]:Thank you for your patience. The resizing that you see on our demo site is related to the mentioned Allow restarting slides on resize option. It's applied on the sliders you linked.But in your ... Cynthia Barrett Layerslider won't scroll over the videoClosed   LayerSlider for WordPress   Updated January 10, 2020 at 11:38pm   2 Most recent comment from [deleted]:Hello Cynthia,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've c ... UGL Holdings Dropshadow issueClosed   LayerSlider for WordPress   Updated January 10, 2020 at 11:18pm   12 Most recent comment from [deleted]:Thank you. Same to you andrea info timeClosed   LayerSlider for WordPress   Updated January 10, 2020 at 11:14pm   2 Most recent comment from [deleted]:Hello Andrea,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can chan ... MO Email / SliderClosed   LayerSlider for WordPress   Updated January 10, 2020 at 11:06pm   8 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.