the latest layerslider version (6.11.1) has problems with popups.
When I enter a(ny) value in "repeat after" field (behind repeat popup) and save the slider, the popup is not shown anymore and there is no popup code inside the website text anymore.
The same problem appears when I activate "show only for firsttime visitors".
Because of the temporary vat reduce in Germany I want to show a popup on the first site which a visitor is entering (that can be every page or post, it must not be the homepage), but not on any other page, he will move / change to afterwards. So the popup should only be shown one time - everytime somebody visits (any page of) my website.
The functions have been working in earlier releases already (long time I don't use popups because they reduce the page loading speed - but now I have to use them 6 months, ...), but they don't work anymore as before. (tested on two different websites - I have several licenses / websites)
I also had the problem on this website https://beamer-verleih.hamburg , that a self made "close popup" button was not working (on another website it works) and also the popup does'nt appear on all posts / pages (all pages selected in the setup - also the wprocket cache has been cleared after saving the slider).
The mentioned popup functions should work properly in the 6.11.1 version of the LayerSlider too. Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back. Please check it.
I checked the behaivior on 4 different websites; all behaive the same with your plugin; for example, when I activate "show only for firsttime visitors" the popup is only show on the homepage, but on no other page or post;
I use now another plugin for the popup that works immediately as it should - so you have time to figure out the problems!
Thank you for your feedback! The show only for firsttime visitors option works properly on my localhost. Could you please send me a test/dev site, where I can check and reproduce this issue? If yes, then please send me a wordpress admin temporary to the site because I would like to check the configuration. Thank you, in advance.
Hi,
the latest layerslider version (6.11.1) has problems with popups.
When I enter a(ny) value in "repeat after" field (behind repeat popup) and save the slider, the popup is not shown anymore and there is no popup code inside the website text anymore.
The same problem appears when I activate "show only for firsttime visitors".
Because of the temporary vat reduce in Germany I want to show a popup on the first site which a visitor is entering (that can be every page or post, it must not be the homepage), but not on any other page, he will move / change to afterwards. So the popup should only be shown one time - everytime somebody visits (any page of) my website.
The functions have been working in earlier releases already (long time I don't use popups because they reduce the page loading speed - but now I have to use them 6 months, ...), but they don't work anymore as before. (tested on two different websites - I have several licenses / websites)
I also had the problem on this website https://beamer-verleih.hamburg , that a self made "close popup" button was not working (on another website it works) and also the popup does'nt appear on all posts / pages (all pages selected in the setup - also the wprocket cache has been cleared after saving the slider).
Please check for the problem(s) nearby!
With best regards
Bodo Olschewski
Hello Bodo,
Thank you for getting in touch with us!
The mentioned popup functions should work properly in the 6.11.1 version of the LayerSlider too.
Issues could be related to other plugins/themes and their settings.
We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back.
Please check it.
Best Regards,
Andrea | Kreatura Support Team
Hi,
I checked the behaivior on 4 different websites; all behaive the same with your plugin; for example, when I activate "show only for firsttime visitors" the popup is only show on the homepage, but on no other page or post;
I use now another plugin for the popup that works immediately as it should - so you have time to figure out the problems!
Hello Bodo,
Thank you for your feedback!
The show only for firsttime visitors option works properly on my localhost.
Could you please send me a test/dev site, where I can check and reproduce this issue?
If yes, then please send me a wordpress admin temporary to the site because I would like to check the configuration. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team