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Public Tickets

Franz Marxer UpdateClosed   LayerSlider for WordPress   Updated January 14, 2022 at 2:40pm   3 Most recent comment from Franz Marxer:Thank you Kristof Was able to download and install the latest version 7.0.7. You can close this ticket   Kind regards   Franz Eric Clarke No TemplatesClosed   LayerSlider for WordPress   Updated January 14, 2022 at 12:29pm   8 Most recent comment from Kreatura Support:Hello Eric, If you couldn't send a temporary access to your admin page and send me some screenshot about the system status tab, then please follow these steps:Issues could be related to other plu ... Matt Shane premium pop up questionsClosed   LayerSlider for WordPress   Updated January 14, 2022 at 12:25pm   2 Most recent comment from Kreatura Support:Hello Matt,Thank you for getting in touch with us!You can change it with the project settings / appearance / project global background / background image option. Jack Vanson Export as HTMLClosed   LayerSlider for WordPress   Updated January 14, 2022 at 10:41am   2 Most recent comment from Jack Vanson:Forget this. In my haste to try it out i didn't see the extra button to the right for the html export. Ding Bo Liang 真紀 宮尾 Import template shows errorClosed   LayerSlider for WordPress   Updated January 13, 2022 at 10:15am   4 Most recent comment from Kreatura Support:Hello,I checked the links but as I see there is a jQuery error on your site and the sliders are not visible.The problem is that, your website loads jQuery with defer attribute, which can cause problem ... Jake Mobile compatibility issuesClosed   LayerSlider for WordPress   Updated January 11, 2022 at 7:48am   4 Most recent comment from George K:Hello Jake,I've tested on iPad (portrait/landscape) and on iPhone (portrait/landscape) and there is no issue like this on my devices. Please see the attached screenshots.George Kerstin Roosen slider recommendationClosed   LayerSlider for WordPress   Updated January 10, 2022 at 1:53pm   2 Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!There is no lightbox feature in LayerSlider, so it is not possible to achieve it with a template.You should create a slider and a popup. You can tr ... Gordon McNevin Using a slider as a page backgroundClosed   LayerSlider for WordPress   Updated January 7, 2022 at 4:01pm   2 Most recent comment from Kreatura Support:Hello Gordon,Thank you for getting in touch with us!You should try to import our simple fullscreen slider template, where we use similar effect which called Ken Burns: https://layerslider.com/sliders/ ... Manuel Heschl refundClosed   LayerSlider for WordPress   Updated January 6, 2022 at 2:41pm   2 Most recent comment from Kreatura Support:Hello Manuel,Thank you for getting in touch with us!Could you please write some more details about what is your problem with the plugin?Maybe I can help you with it.I'm looking forward to your re ... CARLO BINI Save LayerSlider not WorkClosed   LayerSlider for WordPress   Updated January 4, 2022 at 9:50am   4 Most recent comment from Kreatura Support:Hello Carlo, In this case, you should enable the debug mode and check your PHP error log: https://wordpress.org/support/article/debugging-in-wordpress/ Maybe there are some security blocking on your ... CARLO BINI Save Layer not WorkClosed   LayerSlider for WordPress   Updated January 4, 2022 at 9:38am   2 Most recent comment from Kreatura Support:Hello Carlo,I've answered to your other ticket, please check it. Klaus Burger deactivated the licence on the old website and activated on a new website but lost all contentClosed   LayerSlider for WordPress   Updated January 3, 2022 at 1:41pm   2 Most recent comment from George K:Hello Klaus! Could you, please tell me more about this issue? Where exactly did you lose all content? Deactivation is not deleting your sliders at all. Even you remove LayerSlider plugin and reinstal ... florent blanchard desaperar slider on homepageClosed   LayerSlider for WordPress   Updated December 22, 2021 at 2:22pm   4 Most recent comment from Kreatura Support:You are welcome! Zacarias de Prado Habela Visual editorClosed   LayerSlider for jQuery   Updated December 20, 2021 at 9:00am   2 Most recent comment from Kreatura Support:Hello Zacarias,Thank you for getting in touch with us!The slider editor is only available for WordPress. It is possible to build your sliders on WordPress and export them as html to use it with the jQ ... Alastair Fallon Layer slider disappeared on the front endClosed   LayerSlider for WordPress   Updated December 15, 2021 at 1:38pm   2 Most recent comment from Kreatura Support:Hello Alastair,Thank you for getting in touch with us!As I see currently the slider is visible on your homepage. Please write me the steps about how can I reproduce this issue.