Public Ticket #3216986


  •   Ivan Baù started the conversation
  •  70
    John replied

    Hi Ivan,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    The payment processor we use automatically collects and remits the appropriate taxes in each country to the relevant tax authority based on local regulations, so we do pay taxes in Italy. Since we're also based in the EU, you're eligible for 0% VAT if you have a company or organization with an EU VAT ID. In that case, we can update the invoice and refund the VAT charges.

    Best Regards,
    John | Kreatura Dev Team