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Public Tickets

sakmode What is the use of the Verify Puchase with Envato button on support page??Closed   LayerSlider for WordPress   Updated May 9, 2017 at 2:03pm   2 Most recent comment from [deleted]:Hey sakmode, The ticksy login method with Envato profile verification is working. There might have been a temporary outage on the Envato API database that resulted in this error, but it should be wor ... luigi File languageClosed   LayerSlider for WordPress   Updated May 9, 2017 at 12:50pm   2 Most recent comment from [deleted]:Hey Luigi,In case you would like to transtale your sliders you have multiple methods available. Please see the related part of the documentation on the following URL: https://support.kreaturamedia.co ... chapolote Difference between Responsive- and Full-Width-ModeClosed   LayerSlider for WordPress   Updated May 9, 2017 at 12:01pm   2 Most recent comment from [deleted]:Hey Joe,The normal responsive slider can take up any custom size for width and height you set for it. While the fullwidth slider will always take up the whole available width of the browser/parent ele ... volkanb Layer Slider doesn't workClosed   LayerSlider for WordPress   Updated May 9, 2017 at 11:01am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Monica Scheel images not visible on sliderClosed   LayerSlider for WordPress   Updated May 9, 2017 at 10:52am   2 Most recent comment from [deleted]:Hey Monica Scheel,I have checked the URL you provided but as I can see there is no LayerSlider used on it at the moment. Could you please set up a test page for us where we can see this error to inves ... jcamilo Wrong PurchaseClosed   LayerSlider for jQuery   Updated May 8, 2017 at 9:15pm   2 Most recent comment from [deleted]:Dear jcamilo,Please make a refund request through the official channel on Envato. You can request it from your Envato profile. This is the only way we can accept it at the moment. Luke Red Flashing on my LayersliderClosed   LayerSlider for WordPress   Updated May 8, 2017 at 12:19pm   10 Most recent comment from [deleted]:The red colored selection you are referring to is a default browser behavior, it's not generated by LayerSlider and it's not a bug.  Elements on any site are being selected by double clicking, every ... Brokie Incorrect purchaseClosed   LayerSlider for jQuery   Updated May 8, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey Jan Brokelman,As I can see you did not purchase the WordPress version of LayerSlider. You have bought the standalone jQuery release. Currently we only offer these two versions on Envato. Did you ... breakofdawn Text box optionsClosed   LayerSlider for WordPress   Updated May 8, 2017 at 11:58am   2 Most recent comment from [deleted]:Hey breakofdawn,Unfortunately there is no option to achieve this at the moment, the text will start at and stick to the top of the content box. Andre69 Error saving projectClosed   LayerSlider for WordPress   Updated May 8, 2017 at 11:09am   1 Most recent comment from Andre69:Good morning I would like to know if you have any solution to my problem if you do not hear I would like the refund ok I'm in the mood for an answer. Jane The Kentucky DerbyClosed   LayerSlider for WordPress   Updated May 8, 2017 at 8:50am   2 Most recent comment from [deleted]:Dear Jane, As we've mentioned in the comment section we have already replied to your original ticket. You can find it on the following URL: https://kreatura.ticksy.com/ticket/1152566/ The problem i ... vneuve Can not create a single slider with new updateClosed   LayerSlider for WordPress   Updated May 6, 2017 at 2:06pm   2 Most recent comment from [deleted]:Hey vneuve, There is no issue like this present in the latest release of the plugin (6.4), so unfortunately it is most likely a conflict problem on your installation.To start troubleshooting please t ... Renee Johnson activationClosed   LayerSlider for WordPress   Updated May 6, 2017 at 11:41am   2 Most recent comment from [deleted]:Dear Renee Johnson, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and upda ... nopl Slide expiration?Closed   LayerSlider for WordPress   Updated May 6, 2017 at 11:37am   2 Most recent comment from [deleted]:Hey nopl,We are planning to include this additional option to the Publish feature in the future, but unfortunately I cannot provide you with an ETA yet. Thnxradio How to select the Layer Slider ID in home pageClosed   LayerSlider for WordPress   Updated May 5, 2017 at 9:55pm   2 Most recent comment from [deleted]:Hey Thnxradio,I believe that this problem is most likely related to the page builder you're using and not to LayerSlider.Please try to insert the slider to your site with one of the plugin's default m ...