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Public Tickets

jcamilo Cant activate!!!Closed   LayerSlider for WordPress   Updated May 10, 2017 at 4:35pm   4 Most recent comment from [deleted]:There are no games. There could be multiple reasons why you weren't able to activate the plugin, for example server problems, maximum activation reached because of past installations etc.  Unfortuna ... johnolsen Mobile device issuesClosed   LayerSlider for WordPress   Updated May 10, 2017 at 2:07pm   4 Most recent comment from [deleted]:Unfortunately as I've mentioned, to reposition or edit the navigation/thumbnail areas, you would need custom coding, or using the Skin Editor but it also needs CSS knowledge to edit. CaseyGris Slider not constrained to column widgeClosed   LayerSlider for WordPress   Updated May 9, 2017 at 9:48pm   4 Most recent comment from [deleted]:Sorry for the delayed response. As I can see you have managed to remove the fullwidth settings from the slider and now it is taking up 2/3 of the screen width. Do you need further assistance in this ... chapolote UsageClosed   LayerSlider for WordPress   Updated May 9, 2017 at 9:20pm   2 Most recent comment from [deleted]:Hey Joe Lipps,Regarding your first question, currently there is no option to achieve this but we are planning to add a similar solution to the plugin in one of the upcoming releases.About the CSS, yo ... sakmode Text formatting doesn't work on slidesClosed   LayerSlider for WordPress   Updated May 9, 2017 at 2:03pm   2 Most recent comment from [deleted]:Hey sakmode, To break text into multiple lines you will have to use br tags (adding at the end of each line). Please note that the text layer animations will not work in this case. You could also us ... sakmode What is the use of the Verify Puchase with Envato button on support page??Closed   LayerSlider for WordPress   Updated May 9, 2017 at 2:03pm   2 Most recent comment from [deleted]:Hey sakmode, The ticksy login method with Envato profile verification is working. There might have been a temporary outage on the Envato API database that resulted in this error, but it should be wor ... luigi File languageClosed   LayerSlider for WordPress   Updated May 9, 2017 at 12:50pm   2 Most recent comment from [deleted]:Hey Luigi,In case you would like to transtale your sliders you have multiple methods available. Please see the related part of the documentation on the following URL: https://support.kreaturamedia.co ... chapolote Difference between Responsive- and Full-Width-ModeClosed   LayerSlider for WordPress   Updated May 9, 2017 at 12:01pm   2 Most recent comment from [deleted]:Hey Joe,The normal responsive slider can take up any custom size for width and height you set for it. While the fullwidth slider will always take up the whole available width of the browser/parent ele ... volkanb Layer Slider doesn't workClosed   LayerSlider for WordPress   Updated May 9, 2017 at 11:01am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Monica Scheel images not visible on sliderClosed   LayerSlider for WordPress   Updated May 9, 2017 at 10:52am   2 Most recent comment from [deleted]:Hey Monica Scheel,I have checked the URL you provided but as I can see there is no LayerSlider used on it at the moment. Could you please set up a test page for us where we can see this error to inves ... jcamilo Wrong PurchaseClosed   LayerSlider for jQuery   Updated May 8, 2017 at 9:15pm   2 Most recent comment from [deleted]:Dear jcamilo,Please make a refund request through the official channel on Envato. You can request it from your Envato profile. This is the only way we can accept it at the moment. Luke Red Flashing on my LayersliderClosed   LayerSlider for WordPress   Updated May 8, 2017 at 12:19pm   10 Most recent comment from [deleted]:The red colored selection you are referring to is a default browser behavior, it's not generated by LayerSlider and it's not a bug.  Elements on any site are being selected by double clicking, every ... Brokie Incorrect purchaseClosed   LayerSlider for jQuery   Updated May 8, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey Jan Brokelman,As I can see you did not purchase the WordPress version of LayerSlider. You have bought the standalone jQuery release. Currently we only offer these two versions on Envato. Did you ... breakofdawn Text box optionsClosed   LayerSlider for WordPress   Updated May 8, 2017 at 11:58am   2 Most recent comment from [deleted]:Hey breakofdawn,Unfortunately there is no option to achieve this at the moment, the text will start at and stick to the top of the content box. Andre69 Error saving projectClosed   LayerSlider for WordPress   Updated May 8, 2017 at 11:09am   1 Most recent comment from Andre69:Good morning I would like to know if you have any solution to my problem if you do not hear I would like the refund ok I'm in the mood for an answer.