Public Ticket #1176368
Purchase code doesn't work


  • Lisbeth Bishop started the conversation

    Layer Slider came with Avada Theme but the Purchase Code for the theme is not working to activate the theme.

  • [deleted] replied

    Dear Lisbeth Bishop,

    If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.